Alexandra Osborne
Flagstaff,AZ
Summary
Proven track record in enhancing customer experiences and improving operational efficiency, notably at Chick Fil A. Skilled in housekeeping and demonstrating exceptional problem-solving abilities. Excelled in roles requiring flexibility and a reliable team player attitude, significantly contributing to a positive and productive work environment. Volunteered at Colorado Springs Children's hospital. Earned a certificate for completing a Certified Nursing Assistant course.
Overview
5
5
years of professional experience
1
1
Certification
Work History
FOH Team Member
Chick Fil A
03.2020 - 12.2022
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
House Sitter
Neighbors & Associates
06.2019 - Current
- Communicated with homeowner via phone or text.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Reduced homeowner stress levels by managing daily tasks such as collecting mail, watering plants, and taking care of pets.
Babysitter
Neighbors, Friends, Family Etc
06.2019 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Education
No Degree - Nursing
Northern Arizona University
Flagstaff, AZ05.2027
High School Diploma -
Liberty High School
Colorado Springs, CO05.2023
No Degree - Certified Nursing Assistant
Pikes Peak Community College
Colorado Springs05.2022
Skills
- Flexible Schedule
- Problem-Solving
- Flexibility
- Housekeeping
- Patient Care
- HIPAA Compliance
- Reliable team player
- Salesmanship
- Phone Etiquette
- Order Taking
- Patience and Empathy
- Time Management
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
FOH Team Member
Chick Fil A
03.2020 - 12.2022
House Sitter
Neighbors & Associates
06.2019 - Current
Babysitter
Neighbors, Friends, Family Etc
06.2019 - Current
No Degree - Nursing
Northern Arizona University
High School Diploma -
Liberty High School
No Degree - Certified Nursing Assistant
Pikes Peak Community College
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
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