Alexandra Pacheco
Plantation,FL
Summary
Dynamic Paralegal with a proven track record at Landau & Associates, enhancing case efficiency and reducing attorney workload by adeptly managing legal documentation and court schedules. Excelled in client communication and case management, boosting office productivity significantly. Skilled in legal research and multitasking, consistently meeting critical deadlines. Paralegal motivated to continually improve and extend personal skills and knowledge to attain increased responsibility and opportunities for professional growth.
Overview
18
18
years of professional experience
Work History
Paralegal
Landau & Associates
03.2022 - 08.2024
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Prepared legal briefs, motions, and pleadings.
- Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
- Summarized depositions, legal documents and other material to provide attorney with relevant material for cases.
Account Representative
Symmetry Management
08.2006 - 03.2022
- Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
- Contacted customers to assess satisfaction and current needs.
- Assisted clients in navigating complex financial and legal processes to reduce risks.
- Kept detailed records of customer interactions for optimal traceability.
- Implemented customized account plans to meet individual client needs.
- Managed a portfolio of multiple accounts, ensuring timely delivery of products and services while maintaining strong relationships with clients.
- Analyzed accounts for delinquencies and other ongoing issues.
- Identified possible at-risk accounts enabling preemptive intervention measures before any loss or dissatisfaction occurred.
- Resolved client disputes professionally, contributing to enhanced brand reputation and client trust.
- Collaborated with other departments to address customer needs and service requests.
- Supported customer satisfaction through regular follow-up and communication.
- Processed client payments and updated accounts.
Education
GED -
Commonwealth Puerto Rico Education
Puerto Rico10.2001
Skills
- Legal Research
- Proficient in MS Office
- Case Management
- Client Communication
- Document drafting
- Document Preparation
- Calendar Management
- Deposition Summaries
- Multitasking
- Deadline Monitoring
- Schedule Coordination
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Paralegal
Landau & Associates
03.2022 - 08.2024
Account Representative
Symmetry Management
08.2006 - 03.2022
GED -
Commonwealth Puerto Rico Education
Similar Profiles
Bertha QuideraBertha Quidera
Marketing Assistant at Landau & AssociatesMarketing Assistant at Landau & Associates
MAURICE BENARROCHMAURICE BENARROCH
Auditor at Landau & AssociatesAuditor at Landau & Associates
ELIANNY GUERRAELIANNY GUERRA
Legal Assistant at Landau & AssociatesLegal Assistant at Landau & Associates