Alexandra Pahua
Las Vegas
Summary
Versatile and result driven professional with experience in hospitality, customer service, and business management. Skilled in sales, client relations, administrative tasks, and business operations with a proven ability to manage multiple priorities and deliver exceptional results. Highly adaptable, motivated, and committed to providing outstanding customer service.
Overview
6
6
years of professional experience
Work History
Jewelry Wholesale Business
Self Employed
03.2024 - Current
- Operated and managed a jewelry wholesale business, handling sales, inventory, and client relations.
- Negotiated with vendors and clients to build strong business relationships and drive repeat sales.
- Maintained accurate financial records, invoicing, and payment processing.
- Played a crucial role in my business growth by identifying new market opportunities and developing comprehensive strategies.
VIP Services Representative
Mandalay Bay and Delano VIP Services
01.2022 - 12.2023
- Handled VIP reservations for celebrities, high-profile business executives, high rollers, etc. ensuring accurate room assignments, preferences, and special requests.
- Orchestrated personalized experiences, maintained guest profiles and preferences to exceed their expectations then and in future stays.
- Collaborated with various departments such as food and beverage, housekeeping, nightlife, and front desk to fulfill guest needs.
Private Secretary
08.2021 - 12.2021
- Scheduled meetings, appointments, and travel arrangements. Handled emails, letters and confidential information on behalf of the employer.
- Answered and directed up to 10 outbound and inbound phone calls per day.
- Supported efficient meetings by organizing spaces and materials, documenting discussions, and distributing meeting notes.
Lead Cashier/Supervisor
Kohls
06.2019 - 08.2021
- Cultivated strong business relationships with customers to drive business.
- Conducted opening and closing procedures such as product inventory, store organizing, cash handling, and accessing multiple security systems.
- Trained, led, and mentored new employees to maximize team performance.
Education
Bachelors of Science - Sonography
UNLV
Las Vegas, NV01-2028
High School - undefined
Desert Pines High School
Las Vegas, NV01.2020
Skills
- Direct Sales
- Key Client Relationship
- Critical Thinking
- Microsoft Office Suite
- POS Systems Expert
- Fluent Bilingualism
- Google Workspace
- Opera PMS
LANGUAGES
English
Spanish
Timeline
Jewelry Wholesale Business
Self Employed
03.2024 - Current
VIP Services Representative
Mandalay Bay and Delano VIP Services
01.2022 - 12.2023
Private Secretary
08.2021 - 12.2021
Lead Cashier/Supervisor
Kohls
06.2019 - 08.2021
High School - undefined
Desert Pines High School
Bachelors of Science - Sonography
UNLV
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