Alexandra Patterson
Summary
Relentless professional with 6 years of experience known for working hard to uncover the truth. A smart Fraud Investigator promoting exemplary talents in forensic analysis, digital investigating and assessment of client needs.
Overview
8
8
years of professional experience
Work History
Analyst-Contract
Forrest Solutions
08.2023 - 11.2023
- Demonstrated a high level of accuracy and attention to detail in reviewing claim documentation.
- Verified documents to maintain accuracy of records database.
- 100% accuracy in competency testing.
Lead Fraud Investigator
Discover Financial Solutions
02.2022 - 07.2023
- Exposed complex fraud schemes by conducting comprehensive financial analysis and in-depth interviews with suspects.
- Ensured compliance with industry regulations by staying up-to-date on relevant laws and policies.
- Maintained a high level of confidentiality.
- First employee to promote to lead within 90 day probationary period.
- Completed training in half the projected time and debuted as a top investigator.
- Provided exceptional customer service to clients.
- Managed over 200 complex cases at any given point
Specialist
Albertsons
12.2017 - 02.2022
- Implemented effective internal controls to mitigate risks associated with financial misstatements or fraud incidents reducing loss by 7% annually.
- Maintained compliance with company policies, objectives, and communication goals improving production by 25%.
Financial Supervisor
Conn's Home Plus
07.2015 - 12.2017
- Maximized efficiency in processing loan applications through the use of advanced software tools and platforms.
- Managed a diverse portfolio of loans while consistently meeting or exceeding sales targets by set by management.
- Collaborated with underwriters to expedite loan approvals increasing approval rate by 40% while ensuring adherence to strict industry regulations.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Developed and maintained relationships with customers, lenders and other third parties.
Education
Bachelor of Science -
Full Sail University
Winter Park, FLSkills
- Partnering and relationships
- Anti-Money Laundering
- Criminal Investigations
- Financial crimes
- Witness interviewing
- Verbal and written communication
- Data Analysis
- Activity monitoring
- Case Management
- Background Checks
- Ethics Enforcement
- Cybersecurity knowledge
Timeline
Analyst-Contract
Forrest Solutions
08.2023 - 11.2023
Lead Fraud Investigator
Discover Financial Solutions
02.2022 - 07.2023
Specialist
Albertsons
12.2017 - 02.2022
Financial Supervisor
Conn's Home Plus
07.2015 - 12.2017
Bachelor of Science -
Full Sail University