Alexandra Paynter
Philadelphia,PA
Summary
Highly organized Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with a positive upbeat personality.
Overview
11
11
years of professional experience
Work History
Office Manager
MJL Properties
09.2013 - 09.2019
- Answered and managed incoming and outgoing calls while recording accurate messages
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Procured office supplies to ensure consistent availability for the team.
Medical Receptionist
The Center For Foot and Ankle Excellence
01.2019 - 05.2022
- Assisted with insurance forms, pre-authorizations and referrals to determine patient coverage eligibility
- Kept medical supplies in sufficient stock
- Obtained and charted patient information to facilitate treatment and record communication among patient and podiatrist.
Bar Manager
VFW
05.2020 - Current
- Closed out cash register and prepared cashier report at close of business.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
Education
Medical Billing And Coding Certificate
Ashworth College
05.2020
Podiatry Medical Assistant
ASPMA
09.2020
Associate of Arts - Health Care Studies
Community College of Philadelphia
Philadelphia, PA05.2025
Skills
- Appointment Scheduling
- Customer Service
- Data entry proficiency
- HIPAA Compliance
- Insurance Verification
- Medical terminology knowledge
- Medical billing and coding
- Medical office administration
- Patient check-in
- Scheduling Diagnostic Procedures
- Patient Flow Management
Timeline
Bar Manager
VFW
05.2020 - Current
Medical Receptionist
The Center For Foot and Ankle Excellence
01.2019 - 05.2022
Office Manager
MJL Properties
09.2013 - 09.2019
Medical Billing And Coding Certificate
Ashworth College
Podiatry Medical Assistant
ASPMA
Associate of Arts - Health Care Studies
Community College of Philadelphia
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