Alexandra Pearce

Cross-trained in multiple departments including the Intensive Care Unit, Emergency Department, and the Surgical departments. Effectively and swiftly provide life-saving medical care to emergency cases in high-pressure situations, under the supervision of a veterinarian. Recorded and monitored patient data during surgical procedures, ensuring the safety of anesthetized animals throughout their operations. Preformed laboratory diagnostics and reviewing results. Elevated to ICU chair one were I was responsible for critical care patients, creating financial updates, informing owners of changes in patient care and preforming patient treatments. Streamlined workflow processes with effective inventory management, created new documents and restocked when necessary. Further, I trained and mentored new staff members.

Originally hired as an intern and was responsible for maintaining organization and cleanliness throughout the clinic premises, helped maintain patient care, and assisted in routine vaccination appointments. Promoted to the role of veterinary technician assistant. Responsibilities then grew to include collecting specimens, performing diagnostics effectively, and aiding in accurate diagnoses to formulate appropriate treatment plans. Documented medical findings and concisely convey results to doctors.

Further client communication skills were further developed to both educate clients and assist clients in interpreting financial summaries.

• Aimed to consistently maintain high standards of cleanliness throughout the clinic premises.
• Assisted in routine vaccination appointments, and held pets for other staff members while they obtained samples and other general practice appointments.
• Contributed to a positive work environment through effective teamwork and collaboration with colleagues.
• Performed laboratory tests efficiently, aiding in accurate diagnoses and appropriate treatment plans.
• Collected animal blood samples and prepared specimens for shipment and laboratory testing.

Acquired data on zoo animals' movements and behaviors by utilizing ethograms created on ZooMonitor, to aid in research on animal behaviors in enclosed environments to help improve their mental welfare. Analyzed the data collected from the studies in Excel to improve animal wellness.

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents. Resolved customer problems and complaints. Handled cash transactions and maintained sales and payments records accurately.

• Supported peers in achieving academic goals through personalized coaching sessions tailored to individual needs.
• Maintained confidential student reports and records regarding appointments and other information.
• Improved overall academic environment by fostering a collaborative and inclusive learning atmosphere.
• Coordinated with other peer coaches to share best practices, resources, and insights into effective coaching methodologies.

Was originally hired as a Supplemental Instructor where I liaised with Biology department staff to cultivate course-specific material to improve student outcomes. Improved student retention rates through class-tailored tutoring sessions for struggling individuals. Increased student confidence in subject matter expertise through consistent encouragement, guidance, and support during tutoring sessions. Enhanced the study process for students by creating comprehensive study guides and resources based on course materials. In addition to simplifying complex concepts so students of all learning styles could comprehend.

In 2019 I was offered a secondary position within the SASS department as an Academic Coach. Supported peers in achieving academic goals through personalized coaching sessions tailored to individual needs. This role focused on assessing the needs of struggling students and tailoring an academic improvement plan to best meet their individual needs. Maintained confidential student reports and records regarding appointments and other information. Coordinated with other peer coaches to share best practices, resources, and insights into effective coaching methodologies in order to improve everyone's success.