Alexandra Peixoto
Wayne
Summary
Dynamic professional recognized for consistently meeting organizational demands through structured and efficient methods. Strong adaptability and work ethic enable success in fast-paced environments. Quick learner with exceptional communication skills that promote teamwork and brand development. Focused on supporting team initiatives and driving organizational success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Teacher, Toddler Room
Jenns Junction
North Haledon
04.2019 - Current
- Designed age-appropriate lesson plans incorporating art, music, and outdoor exploration.
- Supervised daily activities to maintain a safe and nurturing environment.
- Collaborated with parents to discuss child development and progress.
- Implemented classroom management techniques to promote positive behavior.
- Conducted regular assessments of children's developmental milestones and needs.
- Organized play-based learning experiences to enhance social skills and creativity.
- Led Toddler Room Teachers in creating a stimulating environment for children.
- Maintained accurate records of student progress and responded promptly to parent inquiries.
- Observed behavioral issues to alert parents or guardians.
- Administered first aid and medication in accordance with health and safety regulations.
- Participated in staff meetings, workshops, and conferences to discuss and improve instructional methods.
- Implemented behavior management techniques to maintain a disciplined and nurturing classroom environment.
- Guided children in developing essential life skills, such as independence and problem-solving.
- Supervised children in classroom and playground settings, ensuring their safety and well-being.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
Sales Associate
Macy's
Wayne
09.2019 - 12.2020
- Assisted customers with product selection and inquiries in a fast-paced retail environment.
- Collaborated with team members to maintain visual merchandising standards and product displays.
- Operated point-of-sale systems for processing transactions and handling payments efficiently.
- Provided training and support to new staff on store policies and customer service practices.
- Managed inventory levels by restocking merchandise and organizing sales floor effectively.
- Engaged customers through product promotions and special events to enhance shopping experience.
- Resolved customer complaints promptly while maintaining a positive store atmosphere.
- Maintained cleanliness and organization of sales areas to ensure a welcoming environment.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Processed transactions using a point-of-sale system.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Used technology resources to assist customers in locating and selecting items.
- Upsold additional items based on customer interests and needs.
- Demonstrated product features and benefits for customers' needs.
- Received and displayed product shipments on store retail shelves upon delivery.
- Attended weekly team meetings to review performance goals and objectives.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Placed special orders or called other stores to find desired items.
- Bagged or packaged purchases and wrapped gifts.
Head Waiter
Andrew Campione
Wayne
06.2015 - 2017
- Supervised dining room operations and ensured service quality standards.
- Coordinated with kitchen staff to manage timely meal service and special requests.
- Managed seating arrangements to optimize guest flow and enhance experience.
- Handled customer inquiries and resolved issues promptly to maintain satisfaction.
- Maintained cleanliness and organization of dining area throughout service hours.
- Implemented efficient processes for order taking and food delivery during peak times.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Provided assistance in resolving customer complaints in a professional manner.
- Enforced health and safety regulations in the restaurant dining area.
- Greeted customers and escorted them to their tables.
- Worked closely with kitchen staff to ensure prompt delivery of food items when requested by guests.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Ensured that the dining area was properly set up with clean linens, silverware, and glassware.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Assigned serving staff to specific stations throughout the restaurant.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Verified that all items ordered were delivered correctly to each table.
- Calculated charges, issued table checks, and collected payments from customers.
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
- Managed daily operations of the host stand including reservations, seating arrangements, and greeting guests upon arrival.
- Adhered to cash handling policies when accepting payments from customers.
- Served high volume of tables at once and simultaneously supervised serving staff.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Assisted servers with taking orders from customers as needed during peak hours.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Verified that all dishes served met quality standards established by the restaurant's management team.
- Took initiative to anticipate guest needs before they arose, ensuring excellent customer service at all times.
- Inspected dishes before they were served for presentation and temperature accuracy.
- Met with chefs to collaborate on menu changes, staffing needs and ways to improve restaurant.
- Communicated any special dietary requirements or allergies reported by customers to kitchen personnel promptly.
- Checked menus to ensure accuracy of prices, ingredients, and preparation methods prior to service periods.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Performed regular inventory checks on supplies such as napkins, utensils, and condiments, ordering additional supplies as needed.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Built relationships with regular customers through personalized service.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Filled condiments and napkin containers during slack periods.
Education
High School Diploma -
Wayne Hills High School
272 Berdan Ave, Wayne NJ06-2019
Some College (No Degree) -
William Paterson University of New Jersey
Wayne, NJSkills
- Lesson planning and classroom management
- Child development assessment
- Safety protocols and awareness
- Customer service and sales strategies
- Team collaboration and problem solving
- Effective communication and mentoring
- Inclusive practices and conflict resolution
- Family engagement and emotional support
- Childcare needs and infant care
- Empathy, patience, and flexibility
- Bilingual communication skills
- First aid training and safety protocols
- Active listening and decision making
- Worship leadership and team coordination
- Attention to detail in order taking
- Food safety, menu knowledge, and time management
- Relationship building and strong leadership
- Complaint handling and food station setup
- Bill computation and cash handling accuracy
Languages
English
Full Professional
Spanish
Native/ Bilingual
Portuguese
Limited
Affiliations
- I love running with my sisters in Christ every saturday mornings.
- I also enjoy volunteering at my church in bringing warmly cooked food to the homeless.
- I enjoy cooking for my two boys.
- I also love doing outdoor activities such as, hiking, biking and soccer.
- Singing is something I enjoy to do specially If it is worship.
Certification
- I am pediatric First aid /CPR AED certified by the American Safety & Health Institute, date issued 10-12-24
Timeline
Sales Associate
Macy's
09.2019 - 12.2020
Lead Teacher, Toddler Room
Jenns Junction
04.2019 - Current
Head Waiter
Andrew Campione
06.2015 - 2017
High School Diploma -
Wayne Hills High School
Some College (No Degree) -
William Paterson University of New Jersey