Alexandra Peter
Bloomington
Summary
- Strong leadership skills used to give direction to complete responsibilities and tasks
- Excellent communication skills and listening skills when working with managers, associates, and Union Members
- Exceptional customer service skills utilized when handling member complaints and member needs
- Strongly detail oriented
- Ability to be efficient in providing timely responses when working with union members
Overview
9
9
years of professional experience
1
1
Certification
Work History
Union On-Site Steward
SEIU
03.2017 - Current
- SEIU Union Steward
- Chicago Federation Of Labor- Organizing training
- New employee orientation
- Leadership Assembly & Member Convention
- Orientation Leader
- Conflict resolution for members
- Lead A March On The Boss that benefited union members
- Lead petitions related to changes that impacted union members
- Facilitated communication between union members and management to advocate for workers' rights.
- Developed and implemented training programs for new stewards to enhance effectiveness in representation.
- Resolved member grievances through thorough investigation and mediation processes, ensuring fair outcomes.
- Collaborated with leadership to strategize on contract negotiations, enhancing member benefits and workplace conditions.
- Monitored compliance with labor agreements, identifying potential violations and recommending corrective actions.
- Organized educational workshops for members on labor laws and rights, promoting awareness and engagement.
- Mentored junior stewards, providing guidance on best practices for member representation and conflict resolution.
- Analyzed feedback from members to drive improvements in union services and support initiatives effectively.
- Participated In union strikes
- Organized new union stewards
- Built strong relationships within 800 members
Transport Aide
Allina Health System, United Hospital
11.2016 - Current
- Transport Lead
- Managing calls as a lead with all staff while working directly on the units with patients.
- Assisted patients with transportation needs throughout the hospital, ensuring timely arrivals to appointments.
- Collaborated with nursing staff to coordinate patient transfers, enhancing operational efficiency.
- Maintained accurate records of patient transport requests and status updates in electronic systems.
- Monitored equipment and vehicles for safety compliance, reducing potential hazards during patient movement.
- Trained new team members on protocols and best practices for patient transport services.
- Led initiatives to streamline communication between departments regarding patient transfer statuses.
- Maintained flexibility in adapting to sudden changes in transport schedules or patient conditions, ensuring all transports were completed on time and with minimal disruption.
- Demonstrated exceptional customer service skills when interacting with patients, families, and medical staff during transports.
- Enhanced patient safety during transport by diligently following established protocols and guidelines.
- Collaborated with interdisciplinary teams to facilitate optimal patient care during movement within the facility.
- Utilized strong problem-solving abilities to address any issues or concerns that arose during transports, ensuring patient satisfaction.
- Delivered high-quality care when transporting delicate patients with special needs such as those on ventilators or requiring isolation precautions.
- Consistently met performance goals for punctuality, quality assurance scores, incident reporting rates.
- Participated in continuous professional development opportunities, staying current on best practices in the field of patient transportation.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
Nursing Assistant
Allina Health System, United Hospital
11.2016 - Current
- Assisted nursing staff with patient care, ensuring comfort and safety in daily activities.
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Collaborated with interdisciplinary teams to create and implement patient care plans.
- Educated patients and families on health management and wellness strategies.
- Trained new nursing assistants on best practices in patient care and safety protocols.
- Conducted regular reviews of procedures to identify areas for process improvement in patient care delivery.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Participated in regular staff meetings to discuss emerging issues within the unit, contributing ideas for quality improvement initiatives.
- Identified and reported unsafe situations to maintain adherence to safety protocols.
Education
NAR Registry - Nursing Education
Hennepin Technical College
Minneapolis, MN08-2011
High School Diploma -
Shakopee High School
Shakopee, MN06-2011
Skills
- Active Listening
- Leadership Skills
- Problem Solving
- Time Management
- Transferable Skills
- Teamwork
- Critical Thinking
- Collaboration
Accomplishments
- Collaborated with team of 33 in the development of A March On The Boss.
Certification
- CPR 2011-Present
- AED 2011-Present
- First Aide - 2011-Present
- NAR 2012-Present
- TMA 2012-Present
- CFL Certificate 2025-Present
Timeline
Union On-Site Steward
SEIU
03.2017 - Current
Transport Aide
Allina Health System, United Hospital
11.2016 - Current
Nursing Assistant
Allina Health System, United Hospital
11.2016 - Current
NAR Registry - Nursing Education
Hennepin Technical College
High School Diploma -
Shakopee High School