Alexandra Picart
Caguas,PR
Summary
Driven and results- focused professional with 19 years experience in cashier and customer service. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
19
19
years of professional experience
2
2
Languages
Work History
Cashier/ Customer Service
Transmart
03.2005 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Identified and resolved discrepancies and errors in customer accounts.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Maintained clean and organized workspace, promoting welcoming environment for customers.
- Demonstrated versatility by cross-training in various departments throughout store when required.
- More than 50 calls come in daily, customer is served respectfully, they are helped with product they are looking for.
Education
Bachelor - Criminal Justice
National University College - Bayamon
Bayamon, PR12.2023
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash Handling
- Customer Focus
- Fast to utilize multitaskings
- Customer Complaint Resolution
- Cash Management
- Payment Collection
Languages
Spanish
Full Professional
English
Limited Working
Additional Information
- Upon request
Timeline
Cashier/ Customer Service
Transmart
03.2005 - Current
Bachelor - Criminal Justice
National University College - Bayamon
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