Summary
Overview
Work History
Skills
Timeline
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Alexandra Pierce

Chesapeake Beach,MD

Summary

Skilled Optometric Technician with background in providing high-quality patient care, conducting vision tests and maintaining sophisticated optometry equipment. Strengths include strong communication skills, ability to work well under pressure, and adaptability in fast-paced environments. Previous roles have brought about improved office efficiency and heightened patient satisfaction through proactive problem-solving skills.

Overview

3
3
years of professional experience

Work History

Optometric Technician

Dr Karen A Norman and Associates
Annapolis, MD
04.2022 - 11.2024
  • Performed preliminary eye exams, including visual acuity tests and color vision tests.
  • Checked patient records for accuracy and updated them when necessary.
  • Scheduled appointments for patients according to their needs and preferences.
  • Instructed patients on how to properly use contact lenses or eyeglasses.
  • Maintained a clean work environment by sterilizing instruments after each use.
  • Conducted vision screenings using automated refraction technology.
  • Helped fit contact lenses on customers per doctor's instructions.
  • Ensured that all medical equipment was functioning properly before use.
  • Answered phone calls from customers inquiring about services offered by the practice.
  • Greeted customers upon arrival in a professional manner while providing excellent customer service.
  • Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
  • Cleaned and performed minor maintenance on examination equipment and glasses.
  • Managed and maintained patient records, ensuring confidentiality and compliance with healthcare regulations.
  • Conducted comprehensive pre-test procedures, including visual acuity, color vision, pressure tests, and auto-refraction.

Ophthalmic Technician

New Orleans Eye Specialists
New Orleans, LA
02.2024 - 09.2024
  • Performed visual acuity tests, tonometry, refraction and other vision tests.
  • Maintained records of patient medical histories and test results.
  • Cleaned, sterilized, and maintained ophthalmic instruments according to established protocols.
  • Prepared patient charts in ehr system prior to each visit including relevant past medical history.
  • Educated patients about eye care needs and safety practices related to vision health issues.
  • Performed administrative tasks such as filing documents, answering phones.
  • Transferred knowledge by training ophthalmic assistants, technicians and interns.
  • Obtained and recorded patient medical history and operated ophthalmic equipment.
  • Wrote, edited, and filed patient medical records, maintaining confidentiality.
  • Counseled patients in surgery and treatment plans.
  • Managed patient flow to optimize clinic efficiency and minimize wait times.
  • Performed a wide range of diagnostic tests such as OCT, visual fields, and fundus photography.

Ophthalmic Technician

eye care associates of New Orleans
Metarie , LA
11.2023 - 02.2024
  • Performed visual acuity tests, tonometry, refraction and other vision tests.
  • Prepared patient charts prior to each visit including relevant past medical history.
  • Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
  • Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
  • Administered and instructed patients on proper contact lens care, insertion, and removal.
  • Administered eye drops to patients as directed by physician.

Ophthalmic Technician

Ophthalmology Associates of Greater Annapolis
Arnold, MD
03.2023 - 11.2023
  • Assisted ophthalmologists with patient examinations and surgeries.
  • Instructed patients on proper use of contact lenses and eyeglasses.
  • Dispensed eyeglasses according to prescription specifications.
  • Prepared patient charts prior to each visit including relevant past medical history.
  • Cleaned, sterilized, and maintained ophthalmic instruments according to established protocols.
  • Transferred knowledge by training ophthalmic assistants, technicians and interns.
  • Checked alignment of deviations with prism bars prior to seeing the doctor
  • Performed a wide range of diagnostic tests such as OCT, visual fields, and fundus photography.
  • Applied eye drops and medications as prescribed by the ophthalmologist.
  • Conducted pre- and post-operative care, providing patients with detailed instructions and follow-up.
  • Assisted ophthalmologists with minor office procedures and surgeries, ensuring sterile technique and patient comfort.
  • Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
  • Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
  • Maintained patient records by keeping accurate notes on medical history, medications taken, diagnosis and treatment plans prescribed by optometrist or ophthalmologist.
  • Responded to patient inquiries, offering empathetic support and accurate information.
  • Facilitated patient referrals to other healthcare professionals as needed.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Performed basic vision tests such as visual acuity testing using a Snellen chart and color blindness testing.
  • Conducted stereo testing checking for diplopia and convergence insufficiency
  • Documented findings from physician-patient interactions in an organized fashion for easy reference later on.

Skills

  • Patient testing
  • Appointment Setting
  • Medication Administration
  • Patient Recordkeeping
  • Medical terminology proficiency
  • Payment Collection
  • Paperwork management
  • Customer Education
  • Physician assistance
  • Effective Communication
  • Active Listening
  • Teamwork and Collaboration
  • Clinical Documentation
  • Medical History Documentation
  • Medical Terminology
  • Infection Control
  • Medical Coding

Timeline

Ophthalmic Technician

New Orleans Eye Specialists
02.2024 - 09.2024

Ophthalmic Technician

eye care associates of New Orleans
11.2023 - 02.2024

Ophthalmic Technician

Ophthalmology Associates of Greater Annapolis
03.2023 - 11.2023

Optometric Technician

Dr Karen A Norman and Associates
04.2022 - 11.2024

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Alexandra Pierce