Alexandra Popa
Las Vegas,Nevada
Summary
Hardworking in any environment. I can handle fast lines quickly and efficiently. I know how to talk to costumers respectfully. I am bilingual. I can talk, read, and write in Spanish. I always keep a positive mindset while working. When an issue does happen I have quick problem solving skills.
Overview
1
1
year of professional experience
Work History
Server
Sloans Ice cream
Las Vegas, NV
03.2024 - Current
- Provided excellent customer service to ensure satisfaction.
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
Sales Associate
Keychain Store
Las Vegas, NV
03.2023 - 03.2023
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Upsold additional items based on customer interests and needs.
- Handled customer complaints in a professional manner.
Host
Bob Evans Restaurant
Tampa, FL
10.2022 - 03.2023
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Provided customers with accurate wait times and monitored waiting list.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Processed payments from customers using a POS system.
- Ensured compliance with health and safety regulations within the restaurant.
- Managed incoming calls during busy shifts.
- Answered telephone to provide dining information and take reservations.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Education
High School Diploma -
Nevada Connections Academy
Las Vegas, NV05-2023
Skills
- Guest Engagement
- Safe Food Handling
- Menu Memorization
- Performance Improvement
- Effective customer upselling
- Cash Handling
- Menu knowledge
- Suggestive Selling
- Menu presentation
- Exceptional customer service
- Positive and professional
- Strong Work Ethic
- Price memorization
- Food safety understanding
Languages
English
Professional
Spanish
Professional
Timeline
Server
Sloans Ice cream
03.2024 - Current
Sales Associate
Keychain Store
03.2023 - 03.2023
Host
Bob Evans Restaurant
10.2022 - 03.2023
High School Diploma -
Nevada Connections Academy
Similar Profiles
Ayala HayatAyala Hayat
Shift Leader at Sloans Ice CreamShift Leader at Sloans Ice Cream
Noah BlecknerNoah Bleckner
Ice Cream Scooper at Justine's Ice Cream Parlour Ice Cream Parlour, St Michaels, MdIce Cream Scooper at Justine's Ice Cream Parlour Ice Cream Parlour, St Michaels, Md
Hasibul Hasan TalhaHasibul Hasan Talha
Trainee Sales Officer at DHAKA ICE CREAM INDUSTRIES LTD. (POLAR ICE CREAM)Trainee Sales Officer at DHAKA ICE CREAM INDUSTRIES LTD. (POLAR ICE CREAM)