Summary
Overview
Work History
Education
Skills
Timeline
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Alexandra Pope

Ripon,CA

Summary

Accomplished management professional, specializing in operations. Recognized for team building and team motivation. Able to manage multiple tasks, meet tight deadlines and increase team performance. A driven, self starter who is adept at communication, relationship building and getting results.

Overview

6
6
years of professional experience

Work History

Ticket Sales Representative

San Francisco 49ers
Santa Clara, CA
12.2023 - Current
  • Processed payments for tickets sold in person or over the phone.
  • Greeted customers, answered inquiries and provided information about ticket sales.
  • Resolved customer complaints quickly and efficiently.

Server

Fina by John Surla
Ripon, CA
12.2021 - 08.2022

Serving, advising and delighting multiple customers throughout the day.

  • Greeted guests and provided menus.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..

Server

Strings Bar and Grill
Manteca, CA
04.2020 - 08.2021

Serving customers, training new servers and maintaining the cleanliness of the restaurant.

  • Took orders from customers accurately and in a timely manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Independent Distributor

Herbalife
Ripon, CA
07.2018 - 01.2020

Using social media to help build and promote my business.

  • Created relationships with potential customers through cold-calling, networking events, and online outreach initiatives.
  • Participated in regular meetings and conference calls with my team to discuss performance and budget.
  • Landed four new clients in a month by following up with customers and maintaining effective customer service.

Hostess

Buffalo Wild Wings
Stockton, CA
08.2019 - 01.2020

Engaging with customers while seating them and taking togo orders in person and over the phone.

  • Greeted guests warmly upon arrival, seating them promptly.
  • Maintained a clean and organized dining area.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.

Education

Athlete Management, Certificate

Sports Management Worldwide
Portland, OR
2023

Bachelor of Science - Business Administration

Auburn University
Auburn, AL
08.2023

Associate of Science - Criminal Justice

San Joaquin Delta College
Stockton, CA
05.2020

Skills

  • Customer Support
  • Multitasking
  • Archtics Ticketing System
  • Computer Literacy
  • Ticket Sales
  • Communications
  • Operations
  • Relationship Building

Timeline

Ticket Sales Representative

San Francisco 49ers
12.2023 - Current

Server

Fina by John Surla
12.2021 - 08.2022

Server

Strings Bar and Grill
04.2020 - 08.2021

Hostess

Buffalo Wild Wings
08.2019 - 01.2020

Independent Distributor

Herbalife
07.2018 - 01.2020

Athlete Management, Certificate

Sports Management Worldwide

Bachelor of Science - Business Administration

Auburn University

Associate of Science - Criminal Justice

San Joaquin Delta College
Alexandra Pope