Alexandra Presto

• Managed daily bar operations, ensuring efficient service and customer satisfaction.
• Trained staff on beverage preparation and customer engagement techniques.
• Developed cocktail menu, incorporating seasonal ingredients and trends.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Increased revenue with creative marketing initiatives and promotional events.
• Closed out cash register and prepared cashier report at close of business.
• Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
• Coordinated event logistics to ensure smooth execution and guest satisfaction.
• Engaged with attendees, providing information and assistance throughout events.
• Developed event schedules, ensuring timely setup and adherence to timelines.
• Implemented feedback collection methods to improve future events based on attendee input.
• Adapted quickly to evolving client needs, integrating last-minute changes smoothly and maintaining high levels of guest satisfaction.
• Created, maintained, and distributed event orders.
• Managed daily scheduling operations to optimize resource allocation and enhance workflow efficiency.
• Collaborated with cross-functional teams to align scheduling needs with project requirements.

• Supervised bar operations, ensuring compliance with safety and sanitation standards.
• Trained and mentored junior bartenders on mixology techniques and customer service skills.
• Developed innovative cocktail recipes, enhancing guest experiences and increasing repeat visits.
• Resolved customer complaints swiftly, maintaining high satisfaction ratings among guests.
• Collaborated with management to implement promotional events, driving beverage sales growth.
• Closed out cash register and prepared cashier report at close of business. Ended the day with a company wide email, covering patterns of sale, customer frequency, trends of the week, and daily findings.

• Led daily operations, ensuring compliance with company policies and safety standards.
• Hired, trained and mentored staff, fostering skill development and team cohesion.
• Implemented strategies to enhance member experience and retention rates.
• Developed and executed marketing initiatives to drive membership growth.
• Analyzed financial reports, identifying areas for cost reduction and efficiency improvements.
• My greatest achievement for Planet Fitness was working with another club manager to develop a new training manual and evaluation manual for new and existing team members. This was to be implemented nationwide.
• Worked to raise my gyms reputation on Listen 360 over 30 points over the course of 3 months, and helped train other gyms on how to improve their score.
• Increased revenue through strategic pricing structures, upselling initiatives, and improved member retention rates.
• Trained staff for growth and future opportunities.
• Conducted research and analysis of market trends to determine potential opportunities for growth.
• Worked with regional to keep up with new inventory needs and trends, as well as new ways to make gyms more efficient.

I was promoted to Club Manager after nearly 2 years of working as Front Desk and Assistant Manager at the Medford location. I had the pleasure of opening the brand new Patchogue location. With opening this new location, I was in charge of setting up all accounts for the gym to help manage inventory, ordering and handling maintenance of equipment and facility needs, food and beverage, marketing, Listen 360 system, and merchandise. I chose my machines and where they fit in my gym, how layout of storage and gym sections would work, built office, and break room. I implemented my own task lists for daily maintenance and staff responsibilities, and built my own team.

• joined in rescue operations, ensuring safety and efficiency during marine emergencies.
• Trained and mentored new volunteers in emergency response protocols and best practices.
• Gave tours to the public and schools of our rescue center.
• Educated public about our seal and turtle rescues and animal facts, our programs, went over environmental concerns and programs, and taught safety for the public and marine life interactions.