Alexandra Olivia Price
Rochester,NY
Summary
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Fiscal Intermediary
Empowering People's Independence
03.2023 - 09.2023
- Balanced caseload of 80 individuals ages 5 to 65 years old, assisting with using and understanding self-direction budgets through OPWDD and Medicaid guidelines.
- Assisted participants and families in using a budget to pay for adaptive equipment, hire staff, and pay for memberships and classes in the community to help foster independence.
- Responsible for compliance, quality assurance, and detail-oriented tasks such as monitoring budget use, Life Plan and Staff Action Plan revision compliance, and attending client meetings with clients via OPWDD guidelines.
- Autonomous role in leading and scheduling meetings with client, families, care coordinators, and self-hired staff.
Lead Housing Case Manager
Catholic Charities Of Buffalo
02.2021 - 04.2022
- Provided leadership roles in case management and housing services for the Homeless Prevention and Rapid Rehousing Programs.
- Caseload included vulnerable clients ages 18-65+ with a wide range of intellectual, physical, and mental health issues, facing a high level of barriers such as income restrictions, poor credit, legal and criminal backgrounds, and/or fleeing from domestic violence.
- Collaboration with Housing for Urban Development (HUD), the Homeless Alliance of Western New York (HAWNY), and Coordinated Entry Referrals, alongside other nonprofits in the community.
- Completed financial assistance applications, housing inspections, check requests, landlord mediation, homelessness outreach, and long-term (up to one year) case management to ensure stabilized housing.
Home and Community Based Service Caseworker
Baker Victory Services
04.2020 - 02.2021
- Provided life skills, education, employment, and life goal coaching supports to 30+ individuals ages 18-50 with varying mental illnesses, disabilities, and/or substance use disorders in the community via a diverse caseload of six comprehensive program services through OPWDD, including:
- Psycho-Social Rehabilitation, Community Habilitation, Pre-vocational Supports, Intensive & Ongoing Supported Employment, Education Support Services.
- Assessed the needs of each client, created Individualized Service Plans, recommended appropriate services and resources, completed referrals, and assisted clients in achieving their unique goals.
Manager and Barista
Java's Cafe
07.2018 - 04.2020
- Responsible for interviewing, hiring, and training staff, and comprising work schedule.
- Flexible and valuable part of team with knowledge and skill to run entire cafe.
Intensive Case Manager
Volunteers of America
09.2017 - 06.2018
- Independently managed a caseload of 35 clients, ages 18-65, with mental illness, homelessness, and chemical dependency in a halfway house/home rehabilitation setting.
- Aided individuals in achieving housing, mental health, sobriety, employment, and financial goals, alongside on-site coaching, and mentorship.
- Responded swiftly to emergency situations, working with police and EMTs, including substance abuse, self-harm, and overdose crises.
- Completed assessments of cognitive abilities, physical needs, and emotional needs of clients to determine appropriate interventions and action plans.
- Counseled individuals and families regarding mental health, substance abuse, physical abuse, and rehabilitation issues.
- Worked flexible hours: nights, weekends, and holiday shifts, due to the nature of an intensive on-call role in a home setting.
Vocational Specialist
Baker Victory Services
08.2015 - 06.2017
- Worked with individuals ages 14 to 45 years with varying backgrounds of intellectual and developmental disabilities (I/DD) and mental illness to help acquire career goals, internships, career exploration, create individualized supportive plans, and maintain long term employment in the community.
- Case manager services in the Work Appreciation for Youth (WAY) program included billing hours of coaching through OPWDD, ACCESS-VR, and Wrap-Around Services.
- Held mock interviews, built resumes, completed career and volunteer assessments, and explored individuals' strengths and interests.
- Formed meaningful relationships with families and support teams.
- Evaluated job performance and volunteer efforts to track improvements.
- Clean driving record for on-site and hands-on job coaching and mentoring; transporting clients to and from work, home, and office.
- Completed progress, case notes, and monthly billing on time, or ahead of schedule.
Community Living Instructor
Lifetime Assistance, Inc
08.2013 - 02.2015
- Provided on-site assistance to individuals with varying developmental and intellectual disabilities by implementing daily routines, building healthy relationships, aiding in life skills, and documenting progress, while providing mentorship in an IRA setting.
- Administered medications to clients on a daily basis, passing the medication administration test with 100%. accuracy.
- Worked with on-site RN and Behavioral Therapist regarding medications, and implementation of client Behavior Support Plans? Individualized Protective Oversight Plans.
- Safely transported clients to and from medical appointments and social outings, with a clean driving record.
Laboratory Technician for Project STEP
Mt. Hope Family Center
05.2012 - 01.2013
- Collected data to assist in a three-year longitudinal study exploring how parental relationships can impact child development based on Emotional Security Theory, led by Professor Davies and Sturge-Apple at the University of Rochester.
- Measured child temperament, behavior, and influences of inter-parental conflict by recording live video data and camera controls.
- Observed children aged 4 to 6 years old, and recorded detailed data on their behaviors and interactions with family and staff in a hidden control room in response to an interactive series of behavioral and play trials.
- Documented information by maintaining daily logs, recording, and organizing data to be analyzed.
Paraprofessional
Monroe #1 BOCES
04.2012 - 09.2012
- Mentor for youth with emotional, developmental, and intellectual disabilities in a classroom setting.
- Taught life skills and supported academic, social, and behavioral goals during the summer program on the University of Rochester campus.
- Aided by social integration within a college environment.
- Helped create unique syllabi for students based on IEPs, 504 plans, tailored to specific needs, disabilities, and goals.
Education
Bachelor's - Psychology
University of Rochester
Rochester, NY05.2013
Bachelor's - Brain And Cognitive Sciences
University of Rochester
Rochester, NY05-2013
Skills
- Leadership
- Trauma-Informed Care
- Strengths-Based and Solution-Focused Therapy
- Crisis Intervention
- Case Management and Documentation
- Motivational interviewing
- Person-Centered Planning and Goal Implementation
- Referrals and Community Networking
- Strong communication and interpersonal skills
- Compliance, fiscal reporting, and budgeting
- Research and data collection
Timeline
Fiscal Intermediary
Empowering People's Independence
03.2023 - 09.2023
Lead Housing Case Manager
Catholic Charities Of Buffalo
02.2021 - 04.2022
Home and Community Based Service Caseworker
Baker Victory Services
04.2020 - 02.2021
Manager and Barista
Java's Cafe
07.2018 - 04.2020
Intensive Case Manager
Volunteers of America
09.2017 - 06.2018
Vocational Specialist
Baker Victory Services
08.2015 - 06.2017
Community Living Instructor
Lifetime Assistance, Inc
08.2013 - 02.2015
Laboratory Technician for Project STEP
Mt. Hope Family Center
05.2012 - 01.2013
Paraprofessional
Monroe #1 BOCES
04.2012 - 09.2012
Bachelor's - Psychology
University of Rochester
Bachelor's - Brain And Cognitive Sciences
University of Rochester
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