Summary
Overview
Work History
Education
Skills
Timeline
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Alexandra Ramirez

Riverside,CA

Summary

Devoted educator in supporting the whole student—academically, socially, and emotionally. Skilled in helping students navigate personal and behavioral challenges that impact well-being, or academic success. Aiming to maintain a positive learning environment through a student-centered approach, professionalism, and adaptability.

Overview

7
7
years of professional experience

Work History

Behavior Technician

Maxim Healthcare
Riverside, CA
04.2024 - Current
  • Implement behavior plans based on assessments and individualized education programs (IEPs).
  • Redirect clients in school and home settings with positive reinforcement and shaping behaviors.
  • Educate parents on appropriate behavior-modification techniques.
  • Developed individualized lesson plans for each client to include goals, objectives, and progress.
  • Assisted in the implementation of crisis intervention protocols through redirection and de-escalation strategies.
  • Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities, from the ages of 2 to 16.

Front of House Server

Darden Restaurants, Olive Garden/Yard House
Moreno Valley, CA
06.2022 - 06.2023
  • Provided excellent customer service by anticipating needs, responding promptly and knowledgeably to all requests.
  • Welcomed and served guests in an efficient manner.
  • Managed orders and solved any guest dissatisfaction while still adhering to company policy.
  • Attentive with guests, following up after the meal experience to ensure satisfaction was achieved.

Front of House Supervisor

Chick Fill A
Redlands, CA
06.2018 - 04.2021
  • Managed financial transactions to ensure accurate cash-handling procedures.
  • Managed team member performance by developing strategies to improve efficiency and productivity.
  • Trained new employees across various front-of-house positions
  • Created individual development plans for employees aiming for leadership positions.

Education

Bachelor of Arts - Bachelor of Arts Psychology

California State University San Bernardino
San Bernardino, CA
05-2025

Associate of Arts - Liberal Arts: Social & Behavioral Sciences

San Bernardino Valley College
San Bernardino, CA
05-2023

Associate of Arts - Psychology

San Bernardino Valley College
San Bernardino, CA
05-2023

Skills

  • Behavior management in special education
  • Conflict resolution
  • Data analysis
  • Bilingual (fluent in Spanish and English)
  • Individualized education plan development
  • Verbal and written communication
  • Relationship building and management

Timeline

Behavior Technician

Maxim Healthcare
04.2024 - Current

Front of House Server

Darden Restaurants, Olive Garden/Yard House
06.2022 - 06.2023

Front of House Supervisor

Chick Fill A
06.2018 - 04.2021

Bachelor of Arts - Bachelor of Arts Psychology

California State University San Bernardino

Associate of Arts - Liberal Arts: Social & Behavioral Sciences

San Bernardino Valley College

Associate of Arts - Psychology

San Bernardino Valley College

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