Alexandra Rosario

• Managed daily operations, ensuring a smooth and efficient office environment.
• Coordinated appointments and schedules for therapists and clients, optimizing time management and reducing wait times.
• Provided compassionate and professional support to clients, addressing their needs and concerns promptly.
• Maintained accurate and confidential client records, ensuring compliance with HIPAA and other regulations.
• Handled billing processes, including insurance claims and patient payments, ensuring timely and accurate financial transactions.
• Supervised administrative staff, providing training, support, and performance evaluations.
• Ordered and maintained office supplies, ensuring all necessary materials were available and in stock.
• Managed office technology, including electronic health record (EHR) systems, ensuring all systems were functional and up-to-date.
• Monitored and managed office budget, including expenses and revenue tracking.
• Ensured office operations adhered to legal and regulatory requirements, including safety protocols and ethical standards.
• Facilitated effective communication within the office, between staff, clients, and external partners.
• Assisted in crisis situations, providing support to clients and coordinating with mental health professionals as needed.

Seasonal cashier position

• Seasonal cashier position

Seasonal cashier position

Summer Youth Worker