Alexandra Rodriguez
Portales
Summary
Dynamic and results-oriented professional with extensive experience in transportation and banking sectors, notably with Red Stag and New Mexico Bank & Trust. Excelled in safe driving practices and customer relations, significantly enhancing operational efficiency and client satisfaction. Proven track record in vehicle inspection and organizational skills, ensuring compliance and timely deliveries.
Overview
8
8
years of professional experience
Work History
Shuttle Truck Driver
Red Stag
10.2024 - Current
- Maintained accurate logs and reports regarding on-time delivery of fuel, mileage covered and fuel consumed.
- Drove tanker trucks to make deliveries of milk and cream to different locations.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Water Truck Driver
Gridworks
06.2024 - 09.2024
- Used two-way radios to stay in contact with foreman to receive instructions.
- Skidster operator
- Drove a 10,000 gallon water truck to assist electrical team reach proper moisture and compaction
- Drove a 6,000 gallon water truck to assist electrical team with proper moisture and compaction
- Assisted with barricading around excavations
- Assisted other moving equipment while spotting
- Utilized work and safety practices to identify and prevent known and potential hazards
Shuttle Truck Driver
Western Dairy Transport
06.2022 - 06.2024
- Maintained accurate logs and reports regarding on-time delivery of fuel, mileage covered and fuel consumed.
- Drove tanker trucks to make deliveries of milk and cream to different locations.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
New Accounts Representative
James Polk Stone Community Bank
08.2018 - 06.2022
- Interviewed customers to obtain information needed for opening new accounts or renting safe-deposit boxes.
- Contacted customers as soon as issues arose to immediately find resolution before problem escalated.
- Backed up teller team by handling needs of new and existing customers at main counter.
- Responded to customer inquiries regarding new accounts and account services.
- Provided customers with additional information regarding account services.
- Explained account terms and conditions to customers.
- Maintained customer records and updated account information.
- Verified customer identity and reviewed documentation for accuracy.
- Greeted customers and delivered information about new account processes.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
- Collected customer information and completed new account forms.
Bank Teller
New Mexico Bank & Trust
08.2016 - 07.2018
- Processed customer transactions promptly, minimizing wait times.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Counted and packaged currency and coins.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Removed mutilated currency from circulation.
- Assisted customers with compromised debit cards and issued new credentials.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Provided customer records, account statements and copies of checks.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Education
High School Diploma -
Floyd High School
Floyd, NM05-2010
Skills
- Safe driving practices
- Commercial driver's license
- Vehicle inspection
- Road safety compliance
- Pickup and drop-off scheduling
- Customer relations skills
- Punctuality
- Organizational skills
Timeline
Shuttle Truck Driver
Red Stag
10.2024 - Current
Water Truck Driver
Gridworks
06.2024 - 09.2024
Shuttle Truck Driver
Western Dairy Transport
06.2022 - 06.2024
New Accounts Representative
James Polk Stone Community Bank
08.2018 - 06.2022
Bank Teller
New Mexico Bank & Trust
08.2016 - 07.2018
High School Diploma -
Floyd High School
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