Alexandra Rodriguez
Manvel,TX
Summary
Dynamic sales leader with a proven track record at Abercrombie & Fitch, excelling in customer service management and staff training. Recognized for enhancing team performance and fostering customer loyalty, resulting in increased repeat business. Skilled in cash handling and daily reporting, demonstrating reliability and excellent communication in fast-paced environments.
Developed leadership and customer service skills in fast-paced retail setting. Proven ability to manage daily store operations and handle customer inquiries efficiently. Seeking to transition into new field, leveraging strong organizational and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Sales Key Holder
Abercrombie & Fitch
01.2022 - 12.2024
- Participated in weekly sales meetings to discuss individual performance metrics, address any concerns or challenges faced by the team, and brainstorm solutions for continuous improvement.
- Coordinated staffing schedules alongside other Key Holders ensuring adequate coverage during peak hours, holidays, and special events.
- Executed regular maintenance tasks such as cleaning shelves, sweeping floors, dusting fixtures-thereby maintaining an inviting atmosphere for customers'' shopping experiences.
- Assisted in staff training, sharing knowledge of product features, benefits, and sales techniques to enhance overall team performance.
- Completed opening and closing tasks by cashing out registers, inspecting security and alarm systems, preparing bank deposits and delegating daily tasks to 3 employees.
- Handled cash register operations accurately while adhering to company policies regarding returns, exchanges, and refunds.
- Completed opening and closing tasks by cashing out registers, inspecting security and alarm systems, preparing bank deposits and delegating daily tasks to 3 employees.
- Developed lasting relationships with customers, resulting in repeat business and increased customer satisfaction.
Education
Associate of Arts - Business Management
05-2022
High School Diploma -
05-2019
Skills
- Competitor awareness
- Money handling
- Cash handling
- Customer service management
- Sales leadership
- Training and mentoring
- Daily reporting
- Store maintenance
- Bank deposits
- Opening and closing coordination
- Willingness to learn
- Reliability
- Excellent communication
- Organizational skills
- Handling complaints
- Goal setting
- Self motivation
- Customer service
- Staff training
Languages
Spanish
Limited Working
Timeline
Sales Key Holder - Abercrombie & Fitch
01.2022 - 12.2024
Lone Star College - Associate of Arts, Business Management
Deer Park High School - High School Diploma,
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