Alexandra Rodriguez
Bristol,CT
Summary
Highly experience and well skilled Optometric Technician for 14 years with extensive experience at Family Eye Care and other practices. Skilled in pre-testing, diagnostic testing and patient recordkeeping. Proven ability to enhance patient satisfaction through effective communication in both English and Spanish. Adept at managing appointments and ensuring compliance with medical billing standards.
Overview
15
15
years of professional experience
Work History
Optometric Technician/Front Desk Receptionist
Family Eye Care
01.2025 - Current
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Operated and maintained auto-refractors, visual field analyzers for patient testing, and using the optomap device.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
Optometric Technician
Dr. Connor's Practice of Optometry
06.2022 - 11.2023
- Assisted optometrists in providing accurate diagnoses through precise measurements using specialized equipment.
- Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
- Answered phone calls, filed away important documentation in order, scheduled appointments, and referred out patient when needed.
- Contact lens insertion and removals
Optometric Technician/Front Desk Receptionist
Professional Vision Center
04.2011 - 03.2021
- Operated and maintained refraction units, auto-refractors, and visual field analyzers for patient testing.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Simple glasses adjustments to help maintain a smooth flow of patients.
- Maintained inventory levels and accurate records of contact lenses.
- Filed documents, Answer phone calls, scheduled appointments, and called other offices to schedule patient referrals when needed.
Education
Billing And Coding
Three Rivers Community College
Norwich, CT08-2024
Medical Assistant
Branford Hall Institute
Southington, CT02-2011
Dental Assistant
Valley Medical Institute
Waterbury, CT08-2009
Skills
- Visual field testing
- OCT Scans
- Color vision testing
- Patient recordkeeping
- Appointment scheduling
- Payment collection
- Paperwork management
- Supply restocking
- EHR updating
- Contact lens fitting
- Medical coding
- Medical billing
- Strong Communication skills in both English and Spanish language
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Optometric Technician/Front Desk Receptionist
Family Eye Care
01.2025 - Current
Optometric Technician
Dr. Connor's Practice of Optometry
06.2022 - 11.2023
Optometric Technician/Front Desk Receptionist
Professional Vision Center
04.2011 - 03.2021
Billing And Coding
Three Rivers Community College
Medical Assistant
Branford Hall Institute
Dental Assistant
Valley Medical Institute