Alexandra Rogers
Parker,CO
Summary
Healthcare professional with 8+ years of experience in clinical operations, patient advocacy, and wellness therapies, transitioning into medical device sales. Demonstrated ability in sales conversion and client retention, with a focus on optimizing operational workflows. Currently enrolled in Medical Sales College’s Total Ortho program, gaining expertise in orthopedic implants and surgical techniques. Skilled in fostering client relationships and leading teams to enhance patient care through innovative medical solutions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Practitioner
Recovery One
Lone Tree, United States
01.2024 - Current
- Directed clinic operations, delivering advanced therapies to enhance patient outcomes.
- Converted over 70% of consultations into membership clients through trust-based sales strategies.
- Established long-term client relationships through consistent follow-ups, boosting monthly retention by 35%.
- Met with patients to determine specific medication, treatment and recovery needs.
Patient Care Coordinator
Aurora Mental Health & Recovery
Aurora, United States
01.2022 - 01.2024
- Oversaw caseload of 500+ clients, optimizing care plans and raising engagement scores by 25%.
- Led training for over six team members, enhancing compliance documentation and increasing efficiency by 20%.
- Fostered interdisciplinary collaboration between medical and behavioral teams, minimizing delays in patient care handoffs.
- Coordinated patient referrals to specialists and other healthcare services.
Co-Owner
JMcCrayFitness
Lone Tree, United States
06.2020 - 02.2023
- Launched and scaled a wellness brand specializing in personalized coaching, nutrition, and fitness solutions, building a loyal client base from the ground up.
- Executed consultative sales strategies to convert prospects into long-term clients, consistently exceeding revenue goals through needs-based selling.
- Recruited, trained, and led a team in client acquisition and retention strategies, driving growth through high customer satisfaction and referral generation, growing client base by 45% in under a year.
Practice Coordinator
Burn and Reconstructive Centers of America
Englewood, United States
12.2019 - 01.2022
- Scheduled over 300 surgical procedures with zero delays, managing documentation and authorizations end-to-end.
- Interpreted physician orders into correct codes used by insurance companies for reimbursement purposes.
- Managed patient scheduling, verifying insurance coverage and providing detailed instructions on necessary paperwork.
- Developed processes to streamline workflow within the practice.
Patient Advocate
Change Healthcare
Denver, United States
10.2018 - 12.2019
- Facilitated patient navigation through insurance claims and coordination of benefits.
- Conducted educational sessions to improve patient understanding of insurance options.
- Achieved high approval rates by providing comprehensive documentation of medical necessity.
Prior Authorizations Manager
Professional Pediatric Home Care
Englewood, United States
04.2015 - 10.2018
- Streamlined prior authorization processes, ensuring timely and accurate submissions.
- Facilitated training on insurance requirements to improve team efficiency and compliance.
- Maintained meticulous documentation to support audits and quality assurance initiatives.
Education
Orthopedic & Regenerative Medical Sales -
Medical Sales College
07.2025
Master of Science - Clinical Mental Health Counseling
Grand Canyon University
12.2027
Bachelor of Science - Health Care Administration And Management
Colorado State University - Global
12.2015
Skills
- Sales and client conversion
- Medical terminology and anatomy
- Medical device sales and protocols
- CRM management
- Insurance navigation and authorization
- Patient education and advocacy
- Staff training and leadership
- Clinical documentation and compliance
- Wellness practices
Certification
- Certified Personal Trainer (NASM-CPT), National Academy of Sports Medicine (NASM), 01/2025
- Certified Nutrition Specialist (CNS), National Academy of Sports Medicine (NASM), 01/2025
- CPR/AED, National Academy of Sports Medicine (NASM), 01/2025
- Qualified Medication Administration Person, State of Colorado, 03/2023
- Mental Health First Aid, National Council for Mental Wellbeing, 02/2023
Timeline
Practitioner
Recovery One
01.2024 - Current
Patient Care Coordinator
Aurora Mental Health & Recovery
01.2022 - 01.2024
Co-Owner
JMcCrayFitness
06.2020 - 02.2023
Practice Coordinator
Burn and Reconstructive Centers of America
12.2019 - 01.2022
Patient Advocate
Change Healthcare
10.2018 - 12.2019
Prior Authorizations Manager
Professional Pediatric Home Care
04.2015 - 10.2018
Orthopedic & Regenerative Medical Sales -
Medical Sales College
Master of Science - Clinical Mental Health Counseling
Grand Canyon University
Bachelor of Science - Health Care Administration And Management
Colorado State University - Global
Similar Profiles
Jalen BrownellJalen Brownell
Red Tide Cleanup And Recovery Team at Optimal recovery LLC (Natural disaster recovery)Red Tide Cleanup And Recovery Team at Optimal recovery LLC (Natural disaster recovery)
Angela WeeksAngela Weeks
Charge Nurse /Addiction Medicine RN at Recovery Village Cherry Hill @ Cooper (Advanced Recovery Systems)Charge Nurse /Addiction Medicine RN at Recovery Village Cherry Hill @ Cooper (Advanced Recovery Systems)
Dylan MurphyDylan Murphy
Care and Enrichment Technician at American Society for Prevention of Cruelty to Animals (ASPCA), Cruelty Recovery CenterCare and Enrichment Technician at American Society for Prevention of Cruelty to Animals (ASPCA), Cruelty Recovery Center
Landrie FlowerLandrie Flower
Senior Staff Accountant at The Tendit GroupSenior Staff Accountant at The Tendit Group
Hannah MillHannah Mill
Assistant Lacrosse Coach at University of Colorado at Colorado SpringsAssistant Lacrosse Coach at University of Colorado at Colorado Springs