Alexandra Romero-Castaneda
Pontiac,MI
Summary
- Experienced in fast-paced environments and adaptable to last-minute changes.
- Thrives under pressure and consistently earns high marks for work quality and speed. Hardworking employee with customer service, multitasking, and time management abilities.
- Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Tortes Mexican Grill & Bar
Waiter
Washington, MI
01.2024 - Current
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Presented menus to patrons, answered questions about menu items and made recommendations.
Burgrz
Cashiers
Rochester Hills, MI
07.2021 - 08.2021
- Stocked shelves with merchandise when needed.
- Offered customers carry-out service at completion of transaction.
- Greeted customers promptly and responded to questions.
- Collected payments and provided accurate change.
- Welcomed customers, offering assistance to help find store items.
Education
High School Diploma -
Oxford High School
754 N OXFORD RD05-2024
Skills
- Problem-solving
- Team management
- Organization and time management
- Planning
- Flexible and adaptable
- Organizational skills
- Training & Development
Languages
English
Professional
Spanish
Professional
Timeline
Tortes Mexican Grill & Bar
Waiter
01.2024 - Current
Burgrz
Cashiers
07.2021 - 08.2021
High School Diploma -
Oxford High School
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