Alexandra Rosario
Hackensack,United States
Summary
With hands-on experience, eager to learn new skills and advance knowledge. Proven track record of exceeding sales targets and providing effective product solutions to customers. Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment. Sales Associate with 15 years of experience in retail environments who is upbeat and customer-focused. Professional in retail sales with a strong understanding of retail dynamics, marketing, and customer service. Product sales expertise Sales team evaluations Sales leadership development Sales solutions Sales background Sales abilities Sales techniques knowledge Marketing and sales specialist Wireless sales Sales technique Sales abilities Sales techniques knowledge Organization Supervision Problem resolution
Overview
14
14
years of professional experience
1
1
Certification
Work History
Cashier Lead
ZARA
Paramus, NJ
08.2024 - Current
- Maintained a high level of productivity by efficiently processing cash, credit, debit, and voucher program payments for customers
- Assisted customers in locating specific products, as well as answering questions and providing advice
- Was prompt in greeting customers and responding to their questions
- Established and maintained positive working relationships with my coworkers.
Bartender Supervisor
South Fin Grill
New York, NY
05.2023 - Current
- Oversaw and trained staff on how to prepare and deliver drinks, handle food and money, and set up and break down the bar at the start of each shift to make operations run smoothly
- Completed accurate inventory records to thwart malicious activities and maintain an organized and profitable establishment
- Established rules for ejecting problem customers from the bar to reduce liability and maintain a pleasant environment
- Was successful in resolving difficult customer complaints, promoting brand loyalty, and increasing repeat business.
Sales Associate
Raymour & Flanigan Furniture and Mattress Store
Secaucus, NJ
08.2022 - Current
- Used upselling techniques and offered product and service consultations
- Sold a variety of products by explaining their unique features and instructing customers on how to use them properly
- Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions
- Negotiated and closed deals with minimal supervision
- Customers received merchandise recommendations based on their needs and preferences
- Kept track of store specials, payment policies, and security procedures
- Kept up with current promotions, exchange policies, payment policies, and security procedures.
Sales Consultant
Ashley Store
Secaucus, NJ
08.2021 - 07.2022
- Assisted walk-in customers with sales and customer service
- Sought advice
- Used a consultative sales approach to understand customer needs and make relevant recommendations
- Communicated with customers, management, and the sales team to better understand their needs and make recommendations
- Accurately processed cash and credit payments.
Sales Associate
CITY Furniture
North Miami Beach, FL
03.2017 - 05.2019
- Mixed and matched paints to the specifications of the customer
- Used upselling techniques and offered product and service consultations
- Marked merchandise with identifying codes and accurate pricing to prepare it for the sales floor
- Suggested the best merchandise based on the needs and desires of the customer
- Kept up with current promotions, exchange policies, payment policies, and security procedures.
Sales Consultant
Rooms To Go Outlet - Hialeah
Hialeah, FL
04.2014 - 03.2017
- Assessed inventory and delivery requirements, then devised strategies to meet customer needs
- Used a consultative sales approach to understand customer needs and make relevant recommendations
- Double-checked client organization and agreements with company priorities using automated content management systems
- Communicated with customers, management, and the sales team to better understand their needs and make recommendations.
Sales Dealer
Palmetto57 Nissan
Miami Gardens, FL
03.2011 - 05.2014
- Collaborated with retail representatives to improve product presentations and advertising collateral in order to increase sales
- Networked at events and over the phone to increase business profits and revenues
- Worked to expand my network by identifying and pursuing new leads, attending industry events, and building rapport with clients
- Kept detailed records of inventories, completed sales, and customer information to improve customer experiences.
Education
6 MONTHS - EXCEL
Miami Dade College
Miami, FL04-2016
Associate of Arts -
Selling Skills and Sales Operations
Miami Dade College - Miami, FL01.2016
Associate of Arts -
Microsoft
UNPHU - Santo Domingo, Distrito Nacional01.2010
accounting
Some college (No degree)comunnity college
Miami, FLSkills
- Proven track record of exceeding sales targets
- Providing effective product solutions to customers
- Adaptable and motivated
- Strong work ethic
- Sales Associate
- Retail sales
- Understanding of retail dynamics
- Marketing
- Customer service
- Product sales expertise
- Sales team evaluations
- Sales leadership development
- Sales solutions
- Sales background
- Sales abilities
- Sales techniques knowledge
- Marketing and sales specialist
- Wireless sales
- Organization
- Supervision
- Problem resolution
- Creative Problem Solving
- Integrated
- Microsoft Excel
- Inventory tracking spreadsheets
- Effective Communication
- Followed up and kept track of expected orders
- Correspondence from opposing attorneys
- Salesforce
- Microsoft Office Specialist (MOS)
- CRM
- Cash Drawer Balancing
- Supply Ordering
- Returns and exchanges
- Customer Service
- Policy Enforcement
- Store Opening and Closing
- POS System
- Positive Attitude
- Flexible Schedule
- Online Order Picking
- POS System Operation
- Transaction Approvals
- POS Systems
- Money Handling
- Cash Handling
- Cash Register Operation
Certification
- EXCEL
- MICROSOFT WORLD
- POS
- CRM
- SALES
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Cashier Lead
ZARA
08.2024 - Current
Bartender Supervisor
South Fin Grill
05.2023 - Current
Sales Associate
Raymour & Flanigan Furniture and Mattress Store
08.2022 - Current
Sales Consultant
Ashley Store
08.2021 - 07.2022
Sales Associate
CITY Furniture
03.2017 - 05.2019
Sales Consultant
Rooms To Go Outlet - Hialeah
04.2014 - 03.2017
Sales Dealer
Palmetto57 Nissan
03.2011 - 05.2014
- EXCEL
- MICROSOFT WORLD
- POS
- CRM
- SALES
6 MONTHS - EXCEL
Miami Dade College
Associate of Arts -
Selling Skills and Sales Operations
Associate of Arts -
Microsoft
accounting
comunnity college
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