Alexandra Rundell
Tampa,FL
Summary
Nonprofit professional with over 10 years of experience in social services and program development. Expertise in building partnerships and engaging stakeholders to enhance performance and drive impactful initiatives. Committed to expanding access to arts and education through collaborative community efforts.
Overview
14
14
years of professional experience
Work History
Supervisor, Performance and Strategy
Youth and Family Advocates
New Port Richey, FL
07.2019 - Current
- Maintain strong interpersonal skills to strengthen liaison coordination between internal and external stakeholders.
- Analyze data to track KPIs monthly, quarterly, and annually, identifying trends and risks.
- Implement processes to increase the agency's balanced scorecard annually, with a total improvement of 36% over five years.
- Monitor compliance with state and federal regulations for 100+ employees.
- Develop long-term strategic plans that align with agency-wide goals.
- Manage multiple cross-functional projects simultaneously, adapting to meet deadlines.
- Conduct lean six sigma techniques to identify the root causes of operational barriers.
- Hire, train, and mentor a team of six.
Performance Specialist
Youth and Family Advocates
New Port Richey, FL
02.2017 - 06.2019
- Facilitated team achievement by setting performance goals for staff that exceeded targets.
- Recognized potential obstacles that could hinder achievement of organizational objectives.
- Partnered with leadership to create strategies aimed at improving operational efficiency.
Mental Health Case Manager
Catholic Charities
Elmira, NY
09.2013 - 02.2017
- Maintained caseload of 15-20 adults with mental illnesses.
- Developed and implemented individualized treatment plans for clients living with mental health illnesses.
- Created a safe environment for clients to express themselves without fear of judgment or criticism.
- Advocated for clients who lacked access to proper resources, or were facing discrimination.
Child Welfare Lead Case Manager
Youth and Family Advocates
New Port Richey, FL
06.2012 - 09.2013
- Maintained caseload of 20 to 25 children while mentoring new case managers.
- Trained new case managers on effective case management strategies and techniques.
- Shadowed new case managers during home visits, staff meetings, court hearings, and family consultations.
Child Welfare Case Manager
Youth and Family Advocates
New Port Richey, FL
06.2011 - 05.2012
- Delivered case management services for caseload of 25 to 30 children and families.
- Developed safety plans with families facing custody risks due to neglect or abuse.
- Evaluated client progress in meeting goals set forth in individualized case plans.
- Advocated for youth transitioning from foster care to independent living arrangements.
Education
Bachelor of Arts (B.A.) - Sociology
University of South Florida
TampaSkills
- Community Outreach & Engagement
- Stakeholder Communications
- Data Tracking and KPI Reporting
- Program Development & Implementation
- Partnership Coordination
- Microsoft Office (Word, Excel, Powerpoint)
- Strategic Planning & Process Improvement
- Emotional Intelligence & Adaptability
Awards
- Data Utilization and Performance Award, 2023
- Outstanding Professional Achievement, 2020
Timeline
Supervisor, Performance and Strategy
Youth and Family Advocates
07.2019 - Current
Performance Specialist
Youth and Family Advocates
02.2017 - 06.2019
Mental Health Case Manager
Catholic Charities
09.2013 - 02.2017
Child Welfare Lead Case Manager
Youth and Family Advocates
06.2012 - 09.2013
Child Welfare Case Manager
Youth and Family Advocates
06.2011 - 05.2012
Bachelor of Arts (B.A.) - Sociology
University of South Florida
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