Alexandra Runge
Amherst,OH
Summary
Board certified Pharmacy Technician excited to bring 6 year background in Walgreens pharmacies to growing the team. Well-versed in all elements of medication dispensing, regulatory compliance and drug inventory control. Highly proficient in building lasting relationships with patients and customers. Specialty in giving Vaccines and customer service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walgeens
Lorain, OH
07.2018 - Current
- Adhered to infection control policies and procedures to prevent spread of disease.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Prepared and processed medical insurance claim forms and records.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Answered questions from customers regarding insurance coverage eligibility requirements.
- Supervised inventory levels to maintain adequate supply of medications and medical supplies.
- Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
- Checked expiration dates on drug products prior to dispensing them to customers.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Maintained records of controlled substances dispensed according to state regulations.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Provided medication and other healthcare products to customers accurately and efficiently.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Performed administrative duties such as filing, data entry, answering phones.
Medical Receptionist
Amherst Chiropractic Care
Lorain, OH
01.2020 - 11.2020
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Took messages from patients and promptly relayed to appropriate staff.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
- Greeted each patient pleasantly and offered desk sheet for easy sign-in.
- Informed patients of financial responsibilities prior to rendering services.
Cashier/Server/Manager
Buffalo Wild Wings
Elyria, OH
07.2017 - 02.2019
- Welcomed customers.
- Processed sales transactions to prevent long customer wait times.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Worked closely with front-end staff to assist customers.
- Conducted price checks for special orders or discounts as requested by customers.
- Greeted customers and answered any questions they had about the restaurant products and services.
- Accepted cash and credit card payments, issued receipts and provided change.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Verified customer age requirement for alcohol.
Assistant Manager
Tradewinds apartments
Sheffield Lake, OH
12.2017 - 01.2019
- Resolved customer inquiries and complaints requiring management-level escalation.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Produced thorough, accurate and timely reports of project activities.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Activities Assistant
St Mary's Primary School
Avon, OH
12.2015 - 12.2018
- Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.
- Introduced new arrivals to other participants, explained facility rules and encouraged participation.
- Supervised and coordinated work activities of personnel.
- Instructed staff on proper procedures for leading activities and providing support for residents' needs.
- Planned, organized, facilitated and promoted diverse recreational programs.
- Assisted with transportation arrangements for offsite activities when required.
- Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
- Documented progress notes regarding participant's involvement in recreational programming.
- Assessed needs and interests of individuals and groups and planned activities accordingly.
- Encouraged residents to participate in leisure activities according to their abilities.
- Developed events and programs in consideration of needs, abilities and interests of participants.
- Tracked resident demographics and preferences in order to develop enjoyable activities plans.
Green Box Attendant
The City of Avon Lake
Avon Lake, OH
06.2009 - 08.2017
- Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
- Observed and monitored children's play activities.
- Motivated children to participate in various tasks encouraging them to be independent thinkers while having fun at the same time.
- Following the activities calendar.
- Created a fun environment for children of all ages.
Sales Associate
Hallmark
Avon, OH
01.2013 - 01.2014
- Helped customers find specific products, answered questions, and offered product advice.
- Attended weekly team meetings to review performance goals and objectives.
- Recommended, selected and located merchandise based on customer desires.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Received and displayed product shipments on store retail shelves upon delivery.
- Assisted customers with product selection, sizing and styling.
- Computed purchases and received and processed cash or credit payment.
- Adhered to company initiatives and achieved established goals.
Restaurant Hostess
TGI Fridays
Westlake, OH
01.2012 - 01.2014
- Monitored dining area to assess server capacity and estimate wait times.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Inspected dining and serving areas for cleanliness and proper setup.
- Helped service staff handle demand by distributing food and beverages.
- Greeted customers, answered questions and recommended specials to increase profits.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Accepted payments from guests for dine-in and take-out foods.
Food Service Worker
Independence Village of Avon Lake
Avon Lake, OH
05.2010 - 01.2012
- Maintained order and cleanliness of work areas to conform with health codes.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Properly stored all leftover food items after each shift.
- Prepared beverages such as coffee, tea, soda.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Received food orders from individuals and explained offerings.
- Maintained professional demeanor during interactions with customers and co-workers.
- Complied with company service standards and adhered to inventory and cash control procedures.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Greeted customers upon arrival in the dining area.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Served meals to customers in a friendly and courteous manner.
- Refilled condiments, napkins and server workstations.
Education
High School Diploma -
Avon Lake High School
Avon Lake, OH06-2012
Some College (No Degree) - Nursing
Lorain County Community College
Elyria, OHSkills
- Drug Security
- Filling Prescriptions
- Sterile Technique
- Team Collaboration
- FDA Compliance
- Point of Sale Systems Proficiency
- Drug Inventory Control
- Proper Labeling Procedures
- Prescription Management
- Pharmacy Operations
- Problem-Solving Skills
- Prescription Verification
- Stocking Medications
- Insurance Billing
- HIPAA Regulations
- Patient Paperwork
- Insurance Verification
- Pharmaceutical Calculations
- Medication Dispensing
- Appointment Scheduling
- Vaccine Specialist
- Experience Vaccine Administer
Certification
- Licensed Pharmacy Technician; Senior-Current
- CPR- Current
- First Aid-Current
- SPCT- Current
- OSHA Bloodborne Pathogen Training- Current
- PTCB- Current
- Immunization Certification- Current
Timeline
Medical Receptionist
Amherst Chiropractic Care
01.2020 - 11.2020
Certified Pharmacy Technician
Walgeens
07.2018 - Current
Assistant Manager
Tradewinds apartments
12.2017 - 01.2019
Cashier/Server/Manager
Buffalo Wild Wings
07.2017 - 02.2019
Activities Assistant
St Mary's Primary School
12.2015 - 12.2018
Sales Associate
Hallmark
01.2013 - 01.2014
Restaurant Hostess
TGI Fridays
01.2012 - 01.2014
Food Service Worker
Independence Village of Avon Lake
05.2010 - 01.2012
Green Box Attendant
The City of Avon Lake
06.2009 - 08.2017
High School Diploma -
Avon Lake High School
Some College (No Degree) - Nursing
Lorain County Community College