Well-qualified Executive Assistant familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Brand Ambassador and Warehouse Manager
High Profile Promotions
San Antonio, TX
09.2010 - Current
Develops and implements performance improvement strategies to promote continuous business progress.
Conducts product research and prepares sales propositions and presentations.
Successful in working flexible hours within tight deadlines and a fast-paced atmosphere.
Coordinates promotional materials with brand ambassadors to ensure appropriate inventory levels to meet customer demand.
Demonstrated leadership ability by facilitating new employee interviews, coaching, and training.
Remote Personal Assistant
TaskUs
San Antonio, TX
11.2021 - 08.2022
Attended meetings, took notes and tracked action items.
Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Used discretion when handling confidential information.
Oversaw personal and professional calendars and coordinated appointments for future events.
Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
Organized and attended meetings and compiled related documents and reports.
Maintained appropriate filing of personal and professional documentation.
Arranged domestic and international travel plans and itineraries.
Coordinated with participating vendors during event planning.
Performed event coordination for larger parties and gatherings.
Corresponded with clients to answer questions and resolve issues.
Coordinated florists, photographers and musicians during for events.
Coordinated schedules and timelines for events.
Reviewed event bills to confirm accuracy and approve payment.
Key Account Manager
Castle Brands Pallini
San Antonio, TX
03.2017 - 12.2019
Individually responsible for product growth of Pallini Limoncello in the state of Texas.
Leveraged strategic planning using KPIs to penetrate key accounts.
Built and cultivated long-term quality relationships with over 100 clients by addressing needs and providing superior service.
Networked with clients and collaborated with various departments both domestically and internationally.
Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
Boosted customer satisfaction by providing teams with training and skills to optimize service delivery in alignment with individual needs.
Formulated consistent and detailed progress reports to stakeholders.
Sales Associate
Chesmar Homes
San Antonio, TX
11.2013 - 08.2014
Supported sales and marketing initiatives with real estate agents.
Provided administrative services, including phone and email correspondence, making copies, and handling incoming and outgoing mail.
Answered questions and addressed, resolved or escalated issues to management personnel to satisfy clientele.
Liaised between clients and vendors and maintained effective lines of communication.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Education
Bachelor of Arts - Speech Communication
St. Mary’s University
San Antonio, TX
08.2016
Associate of Arts - Fine Arts
Northwest Vista College
San Antonio, Texas
05.2013
Skills
Effective Communicator
Bookkeeping
Marketing and Advertising
Prospecting Clients
Public Relations
Budgeting
Marketing and Promotions
Interpersonal Communication
Event Planning
Fundraising
Budget Management
Travel Coordination
Affiliations
Texas Conference for Women
United States Bartenders’ Guild (USBG)
C4C Networks Peace Garden Coordinator
The San Antonio Children’s Shelter
Coastal Conservation Association (CCA)
The Battered Women and Children’s Shelter
I Am That Girl
Kids Around The World
Houston Food Bank
Certification
Texas Alcohol and Beverage Consumption Certification (TABC)
American Heart Association Basic Life Support (CPR)
Timeline
Remote Personal Assistant
TaskUs
11.2021 - 08.2022
Key Account Manager
Castle Brands Pallini
03.2017 - 12.2019
Sales Associate
Chesmar Homes
11.2013 - 08.2014
Brand Ambassador and Warehouse Manager
High Profile Promotions
09.2010 - Current
Bachelor of Arts - Speech Communication
St. Mary’s University
Associate of Arts - Fine Arts
Northwest Vista College
Texas Alcohol and Beverage Consumption Certification (TABC)
American Heart Association Basic Life Support (CPR)
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Jennalyn RussellJennalyn Russell
High Profile Promotions Inc. at High Profile Promotions Inc.High Profile Promotions Inc. at High Profile Promotions Inc.