Alexandra Saine
Laramie
Summary
Dynamic professional with a strong mechanical aptitude and exceptional customer service skills, honed as a UH-60 Repairer with the United States Army National Guard, server and hostess. Proven track record in enhancing equipment reliability through effective decision-making and preventive maintenance, while fostering positive customer relations in fast-paced environments.
Results-driven repair professional known for high standards and commitment to excellence. Successfully resolved wide range of technical issues, ensuring seamless operation and customer satisfaction. Highly collaborative team player with focus on meeting objectives and adapting to changing needs. Skilled in diagnostics, troubleshooting, and hands-on repairs.
Overview
4
4
years of professional experience
Work History
UH-60 Repairer
United States Army National Guard
04.2025 - Current
- Maintained accurate records of repairs and parts inventory, ensuring accountability.
- Implemented preventive maintenance checks, reducing downtime and enhancing equipment reliability.
- Utilized diagnostic tools to identify problems quickly and apply effective solutions.
- Oversaw compliance with safety regulations, promoting a secure work environment for all staff.
- Developed expertise in repairing a wide range of equipment, including electrical systems, mechanical components, and software-related issues.
Beauty Advisor
Ulta Cosmetics
01.2025 - 04.2025
- Provided personalized beauty consultations to enhance customer satisfaction and product selection.
- Educated clients on skincare and cosmetic products, driving informed purchasing decisions.
- Managed inventory levels, ensuring optimal stock availability for high-demand products.
- Trained new team members on product knowledge and customer service best practices.
- Resolved customer inquiries and concerns promptly, maintaining a positive shopping experience.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Server
Applebee's Grill + Bar
10.2024 - 12.2024
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed food and beverage orders efficiently, minimizing wait times during peak hours.
- Trained new staff on menu offerings and service techniques to maintain high standards.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Resolved customer complaints promptly, fostering a positive dining environment and loyalty.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with kitchen staff to ensure timely delivery of quality meals.
Hostess and Server
E.LF. Grill
04.2021 - 05.2024
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating arrangements and minimize wait times.
- Assisted servers by communicating guest needs and preferences effectively.
- Maintained cleanliness and organization of dining area during peak hours.
- Handled guest inquiries with professionalism, providing information about menu items.
- Adapted to changing situations quickly, ensuring efficient service in dynamic environment.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Science - Geology
University of Wyoming
Laramie, WY05-2028
Skills
- Workplace safety
- Precision measuring
- Mechanical aptitude
- Customer service
- Active listening
- Adaptability and flexibility
- Decision-making
- Customer relations
- Task prioritization
- Professionalism
- Physical stamina
Timeline
UH-60 Repairer
United States Army National Guard
04.2025 - Current
Beauty Advisor
Ulta Cosmetics
01.2025 - 04.2025
Server
Applebee's Grill + Bar
10.2024 - 12.2024
Hostess and Server
E.LF. Grill
04.2021 - 05.2024
Bachelor of Science - Geology
University of Wyoming