Alexandra Salem
Trenton
Summary
People-first and detail-oriented People Operations Manager with 10+ years of experience supporting fast-paced, remote teams. Proven success managing end-to-end HR operations, compliance, and employee lifecycle programs using tools like Rippling, ADP, and QuickBooks. Passionate about delivering high-touch employee experiences while implementing scalable systems and process improvements across growing organizations. Adept at cross-functional collaboration, employee development, and driving operational excellence in People Ops.
Overview
14
14
years of professional experience
Work History
People and Operations Manager
United Drywall Contractors LLC
01.2023 - Current
- Own and manage all People Operations functions, including onboarding, offboarding, benefits administration, payroll coordination, and HR compliance across a multi-state remote workforce.
- Maintain and audit employee records and compensation changes, ensuring data accuracy across systems, including QuickBooks and HRIS platforms.
- Design and implement scalable onboarding experiences, including system access setup, equipment logistics, and new hire documentation.
- Create and manage employee development, engagement, and wellness programs to foster retention and culture alignment.
- Implement operational improvements across HR tools and processes, increasing efficiency by 25% and reducing manual work.
- Liaise with Finance and IT to ensure compliance, proper equipment provisioning, and smooth cross-functional operations.
Office Manager & HR Specialist
United Drywall Contractors LLC
06.2020 - 01.2023
- Led HR initiatives including job postings, recruiting, onboarding, and biannual performance reviews.
- Implemented and maintained payroll systems and compliance practices across multiple states.
- Developed and managed employee handbooks, training documents, and performance improvement plans.
- Monitored KPIs, facilitated goal-alignment meetings, and coordinated employee recognition efforts.
Project Manager / Accounting
United Drywall Contractors LLC
04.2020 - 06.2020
- Oversaw multi-million dollar construction projects, managing budgets, documentation, and subcontractor negotiations.
- Integrated CRM systems and digital tools like OpenSpace to enhance collaboration and project tracking.
- Handled AP/AR functions, vendor payments, and financial reporting.
- Coordinated subcontractors and suppliers to ensure timely material delivery.
- Led project planning and scheduling for drywall installation projects.
- Monitored project progress and adjusted plans to meet deadlines.
- Managed budget allocations and tracked expenses for various projects.
- Managed monthly financial close processes for accurate reporting and compliance.
- Oversaw accounts payable and receivable functions to ensure timely processing.
- Prepared financial statements and reports for internal and external stakeholders.
- Streamlined accounting procedures to enhance efficiency and accuracy in operations.
- Ensured compliance with tax regulations through thorough documentation and reporting.
- Prepared month-end closing entries for detailed reporting and recordkeeping.
- Supervised accounting tasks, which included accounts payable and receivable, general ledger management and expense reporting oversight.
Administrative Assistant
United Drywall Contractors LLC
01.2019 - 04.2020
- Supported company operations through payroll processing, scheduling, and process documentation.
- Assisted with policy development and internal communications.
Reservation Specialist
Blockade Runner Resort
Wilmington
01.2018 - 01.2019
- Delivered exceptional customer service, managed room reservations, and trained new staff in hospitality systems.
Bank Teller
Hudson Valley Federal Credit Union
Brewster
06.2011 - 01.2015
- Conducted transactions, resolved customer issues, and consistently maintained accurate financial records.
Education
Bachelor of Business Administration - Business Administration
SUNY Canton
Canton, NY05.2015
High School Diploma -
Arlington High School
LaGrangeville, NY06.2011
Skills
- Rippling
- ADP
- Lattice (familiar with similar tools and quick to learn)
- HRIS & Performance Systems
- Employee Onboarding & Experience Design
- US HR Compliance
- Equipment & System Access Management
- Benefits Administration
- Payroll Coordination
- Data-Driven Decision-Making
- Cross-Functional Collaboration
- CRM Tools (Hubspot, Workday, Mondaycom, Plexxis, Buildertrend)
- Project Management
- Process Improvement
- Diversity, Equity & Inclusion Programs
- Verbal and Written Communication
- QuickBooks
- Microsoft Office & G Suite
- Project management
- Payroll administration
- Budget oversight
- Process improvement
- Team building
- Conflict resolution
- Cross-functional communications
Timeline
People and Operations Manager
United Drywall Contractors LLC
01.2023 - Current
Office Manager & HR Specialist
United Drywall Contractors LLC
06.2020 - 01.2023
Project Manager / Accounting
United Drywall Contractors LLC
04.2020 - 06.2020
Administrative Assistant
United Drywall Contractors LLC
01.2019 - 04.2020
Reservation Specialist
Blockade Runner Resort
01.2018 - 01.2019
Bank Teller
Hudson Valley Federal Credit Union
06.2011 - 01.2015
Bachelor of Business Administration - Business Administration
SUNY Canton
High School Diploma -
Arlington High School
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