Dynamic professional with a proven track record at Rogers Garden, excelling in customer service and teamwork. Adept at training new associates and managing inventory, I leverage strong communication and problem-solving skills to enhance customer experiences. Committed to fostering creativity and responsibility, I thrive in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Nanny
Self-employed
Mission Viejo, CA
01.2023 - Current
Incorporated music and art activities to encourage creativity and expression.
Assigned appropriate chores and praise targeted behaviors to encourage development of confidence and responsibility.
Performed housekeeping and cleaning duties related to children's care.
Took on variety of roles, working flexible hours to meet fluctuating needs of family.
Provided childcare for multiple children at once.
Team Lead Sales Associate
Rogers Garden
Corona del Mar, California
09.2023 - 06.2025
Trained new associates on product knowledge and customer service techniques.
Utilized software to track orders and manage project timelines effectively.
Assisted customers with floral selection, design and arrangements.
Managed inventory levels and organized merchandise displays effectively.
Processed transactions accurately using point-of-sale systems.
Helped customers find specific products, answered questions, and offered product advice.
Maintained cleanliness and sanitation in assigned areas throughout the facility.
Assisted in developing plant care protocols and best practices for optimal growth.
Conducted regular inspections to monitor plant health and identify potential issues.
Animal Vaccination Customer Advisor
Vetco
Newport Beach, CA
09.2022 - 06.2023
Company Overview: (Temporary Position before Study Abroad Program)
Provided assistance to customers with product selection, order placement, and payment processing.
Provided technical support and troubleshooting assistance for customers trying to locate pets records.
Performed opening and closing duties including setting up displays, restocking product, cleaning the store area.
Greeted customers upon arrival at the store, assisted them in pets vaccine records and status, and provided accurate information about products and services needed.
Worked as a positive and flexible team member and assisted in other positions when help was needed.
Kennel Attendant Manager / Receptionist Assistant
Newport Center Animal Hospital
Newport Beach, CA
03.2020 - 09.2022
Established long-term relationships with clients and bonded with animals through regular contact.
Consulted with pet owners on facility and status of pets.
Collaborated effectively with colleagues in order to provide quality care for all guests at the kennel.
Assisted in training new staff members.
Demonstrated strong organizational skills by managing multiple tasks simultaneously with accuracy and efficiency.
Offered a welcoming environment to both animals and their owners.
Utilized effective time management strategies when caring for multiple animals simultaneously.