ALEXANDRA SARCONE
TAMPA,FL
Summary
Dedicated Account Representative with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
7
7
years of professional experience
Work History
Accounts Receivable Specialist
Tampa Eye Clinic & Associates
10.2022 - Current
- Key all charges and payments for main/satelite locations.
- Prepare cash deposits.
- Prepare all medical cliams to be billed.
- Prepare and submit vision claims.
- Review accounts on monthly basis to assess aging and pursue collection of funds.
- Contact clients with past due accounts to formulate payment plans and discuss restructuring options.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Entered figures using 10-key calculator to compute data quickly.
- Tracked financial progress by creating monthly and yearly balance sheets.
- Assessed data and information to verify entry, calculation and billing code accuracy.
Medical Billing and Collections Specialist
Tampa Eye Clinic & Associates
08.2018 - 10.2022
- Collect delinquent accounts by establishing payment arrangements with patients, monitoring payments, following up with patients when payment lapses occur
- Reviewing and appealing unpaid and denied claims
- Task provider staff when additional information is required for appeals
- Keep current on informational changes in billing procedures
- Maintain best-practices A/R standards
- Work in compliance with HIPAA standards
- Managing claims, denials, & EOB's.
Front Desk Receptionist
Tampa Eye Clinic & Associates
05.2017 - 09.2018
- Greeting patients in a professional manner
- Accurately perform check-in/check-out procedures
- Maintaining current demographic and insurance information in computer and in the chart
- Performing office opening procedures, petty cash balancing, collecting co-pay/co-insurance, & past due balances
- Obtaining authorizations, and assisting patients as needed
- Primary focus is servicing patients in the lobby with backup for phones and other front office personnel.
Front Desk Receptionist
Four Points By Sheraton
12.2016 - 05.2017
- Welcoming and registering guests in an outstandingly friendly, professional, efficient manner
- Responding promptly and acknowledging all guests in a timely manner
- Maintaining positive guest relations at all times
- Resolving discrepancies on the room status report with housekeeping as well as resolving guest complaints and ensuring guest satisfaction
Key Holder Leader
Vans Shoes
11.2015 - 03.2017
- Provide excellent customer service which includes greeting, fitting/measuring, and assisting with meeting the customer needs and ensuring they experience the full breadth of our products
- Replenish stock on the sales floor
- Assist with proper sales promotional setup of store and maintenance of sales floor and stockroom to create a neat, clean and well-presented.
Education
GED -
Brewster Technical Center
2012
Skills
- Word, PowerPoint, Excel, Adobe, Microsoft Office
- Hospitality Service
- Time Management
- Front Desk Operations
- Adaptable, mobile, positive, resilient patient risk-taker who is open to new ideas
- Dependable, responsible contributor committed to excellence and success
- Loyal and dedicated manager with an excellent work record
- Highly motivated self-starter who takes initiative with minimal supervision
Timeline
Accounts Receivable Specialist
Tampa Eye Clinic & Associates
10.2022 - Current
Medical Billing and Collections Specialist
Tampa Eye Clinic & Associates
08.2018 - 10.2022
Front Desk Receptionist
Tampa Eye Clinic & Associates
05.2017 - 09.2018
Front Desk Receptionist
Four Points By Sheraton
12.2016 - 05.2017
Key Holder Leader
Vans Shoes
11.2015 - 03.2017
GED -
Brewster Technical Center
Similar Profiles
Blake ThomasBlake Thomas
Certified Optometric Technician at True Eye Experts Of New TampaCertified Optometric Technician at True Eye Experts Of New Tampa
Matthew LaunsteinMatthew Launstein
Clinic Manager at Eye and Ear Infirmary, University of Illinois Chicago, Eye Clinic and Millennium Park Eye CenterClinic Manager at Eye and Ear Infirmary, University of Illinois Chicago, Eye Clinic and Millennium Park Eye Center
Diane BakerDiane Baker
Certified Ophthalmic Assistant at The Eye Associates/Eye Health AmericaCertified Ophthalmic Assistant at The Eye Associates/Eye Health America
Dylan WhitneyDylan Whitney
Lead Landscaper at Sweet William Garden & DesignLead Landscaper at Sweet William Garden & Design
Daniel EmmertDaniel Emmert
Retail and Distribution Salesperson at St Germain's GlassRetail and Distribution Salesperson at St Germain's Glass