Summary
Overview
Work History
Education
Skills
References
Timeline
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Alexandra Schjeldahl

Minneapolis,MN

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Skilled in working under pressure and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Head Shift Lead

The People's Market
03.2024 - 05.2025
  • Performed daily cash reconciliation and prepared reports for management review.
  • Created and implemented a bar and coffee program including specialty drinks for holidays, and seasonal changes.
  • Organized and delegated tasks between team members for efficient workflow.
  • Worked on the floor with the staff I supervised. Typically each shift was spent between the coffee bar and the craft cocktail bar.

Bar Manager

Carrollwood Country Club
09.2021 - 12.2023
  • Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
  • Resolved customer complaints regarding quality of food or beverage service in a timely manner.
  • Assisted with planning and running special events including wine tastings, or cocktail events.
  • Worked high volume events such as weddings, golf tournaments, corporate gatherings, etc.

Bartender/Server

Eagles Crest Grill
08.2018 - 10.2020
  • Managed accurate bar tabs with a written system and helped divvy up tips for said tabs.
  • Remained calm and poised during busy periods, promoting great customer service.
  • Worked high-volume events such as golf tournaments, Fourth of July party, weddings, etc.
  • There was no host so servers were responsible for seating, and taking anywhere from a 6 table section, to half of the restaurant depending on staff.

Server

Perkins Family Restaurant
12.2015 - 08.2018
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Provided exceptional service to high volume of daily customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Education

Bachelor of Science - Psychology

University of North Dakota
Grand Forks, ND
05-2021

Skills

  • Bar Management
  • Customer Engagement
  • Outstanding people skills
  • Team Leadership
  • Suggestive Selling
  • Customer Service

References

References available upon request.

Timeline

Head Shift Lead

The People's Market
03.2024 - 05.2025

Bar Manager

Carrollwood Country Club
09.2021 - 12.2023

Bartender/Server

Eagles Crest Grill
08.2018 - 10.2020

Server

Perkins Family Restaurant
12.2015 - 08.2018

Bachelor of Science - Psychology

University of North Dakota

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