ALEXANDRA SHEGOG
Marks,MS
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
9
9
years of professional experience
Work History
Parent Liaison
Quitman County School District
10.2021 - Current
- Promoted a culture of inclusivity by facilitating discussions around diversity and cultural competence among staff members.
- Visited homes of families and maintained appropriate contact as directed by agency procedures.
- Advocated for the needs of individual students by maintaining an open line of communication between parents and school personnel.
- Enhanced family engagement in school activities by creating and implementing informative workshops and events.
- Worked alongside the secretary to create quotes, input requisitions, submit payables, timesheets, and truancy reports
Secretary
Tri-County Insurors
10.2020 - 08.2021
- Composed inter-office correspondence and provided product and service information to customers.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Gained extensive knowledge in data entry, analysis and reporting.
- Completed forms, reports, logs, and records to quickly handle all documentation
MEDIA REPRESENTATIVE, ASSISTANT TEAM LEADER
AmeriCorps NCCC Southern Region
07.2017 - 05.2018
- Wrote press releases and other materials utilizing SEO practices.
- Maintained cooperative relationships with sponsoring agencies and NCCC’s Internal Affairs Office
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Gained strong leadership skills by managing projects from start to finish.
- Demonstrated respect, friendliness and willingness to help wherever needed.
MEDIA REPRESENTATIVE
AmeriCorps NCCC Northern Region
02.2015 - 01.2016
- Cultivated strong relationships with media representatives to secure widespread coverage and feature stories.
- Managed media relations for organizations to produce successful results.
- Studied objectives, promotional policies or needs of organizations to develop public relations strategies influencing public opinion or promoting ideas.
- Led implementation of best practices to support customer service satisfaction initiatives.
- Conducted media relations and responded to media requests for information.
- Developed and implemented social media strategy to increase engagement and reach new audiences.
Education
Associate of Applied Science - Criminal Justice Admin Tech
Holmes Community College
Grenada, MS05.2024
Associate of Applied Science - Paralegal Technology
Holmes Community College
Goodman, MS12.2019
Skills
- Goal Setting
- Time Management
- Order Placement
- Multitasking Abilities
- Analytical Thinking
- Organizational Skills
- Database Management
- Schedule Coordination
- Notary Public
- Problem-solving aptitude
Affiliations
- Phi Theta Kappa
Timeline
Parent Liaison
Quitman County School District
10.2021 - Current
Secretary
Tri-County Insurors
10.2020 - 08.2021
MEDIA REPRESENTATIVE, ASSISTANT TEAM LEADER
AmeriCorps NCCC Southern Region
07.2017 - 05.2018
MEDIA REPRESENTATIVE
AmeriCorps NCCC Northern Region
02.2015 - 01.2016
Associate of Applied Science - Criminal Justice Admin Tech
Holmes Community College
Associate of Applied Science - Paralegal Technology
Holmes Community College
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