Summary
Overview
Work History
Education
Skills
Custom
Languages
Timeline
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Alexandra Sheremet

Framingham,MA

Summary

I am a hardworking production team member looking to obtain a job in the growing manufacturing field. I am looking to acquire a position that enables me to use my communication and organizational skills, high attention to detail, working as a team and the experience I have acquired through my employment history.

Overview

18
18
years of professional experience

Work History

Case Manager

SMOC Serenity House
11.2022 - Current

Evaluation and guidance of clients through each specific need in all areas of treatment: intake and assessment, case and treatment planing, one-on-one sessions, round the clock availability in crisis situations, housing and job search assistance

  • Collaborating with multidisciplinary teams to address client needs and formulate tailored support strategies.
  • Providing crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
  • Coordinating services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Promoting a safe environment for vulnerable populations by reporting suspected abuse or neglect.
  • Facilitating individual and group sessions to promote positive behavior change for clients.
  • Intakes, and assessments, assistance with housing applications, legal forms, geneal paperwork guidance


Production team member

Terumo Cardiovascular Systems
05.2022 - 08.2022

Assemble plastic and metal components into medical devices in accordance with approved manufacturing procedures in a cleanroom environment.

  • Upheld strict quality standards throughout all stages of production, resulting in consistently reliable medical devices for end users.
  • Upheld "clean room protocol" and all necessary precautions ans PPE
  • Maintained clean, neat and organized work area to prevent safety hazards, reducing workplace incidents
  • Reduced contamination risks by conducting thorough inspections of clean room garments, tools, and materials.
  • Enhanced quality control by thoroughly inspecting and testing assembled products for compliance with industry standards.
  • Operated equipment including expanders and precision cutters
  • Handled, cleaned, and organized a wide range of items, including tubing, caps, clamps
  • Assembling and using solvents to manufacture tubing for open heart surgeries
  • Building miniature components using blueprints as guides.
  • Set up, operated and maintained production machinery.
  • Achieved timely production targets by effectively managing time and resources within the team.
  • Collaborated with team members to assemble high-quality products on time, meeting customer specifications.
  • Optimized workflow by organizing workstations for increased productivity and reduced downtime.

Recovery specialist

Serenity House
02.2021 - 03.2022
  • Responsible for helping with tasks and activities for women with SUD, dual diagnosis, and their children under the age of 2
  • Supported clients in recovery with compassionate, empathetic, ethic face-to-face counseling
  • Provided a safe, effective, and efficient implementation of direct care, according to established rules and regulations
  • Maintained client confidentiality and adhered to HIPAA guidelines.
  • Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.
  • Maintained detailed documentation on all case activities, ensuring compliance with industry regulations and company policies.

Pro desk cashier

Lowes
05.2019 - 08.2021
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • One of the highest Lowe's Pro Credit Card sellers in the region for 2021 Fall Quarter
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • 11 "Service Star" Awards
  • 2 "Front End Hero" Awards
  • Pro Credit Certificate of Excellence from Corporate.

Senior Resident assistant

Hebrew Senior Life
02.2014 - 11.2019
  • Head Resident Assistant on Memory Care Unit, Russian Speaking wing
  • Assisted patients with daily living activities, promoting independence and dignity. Checked vital signs, promoted good oral and personal hygiene with care and compassion
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

Surgical Dental Assistant

Oxford Medical Clinic
09.2011 - 12.2013
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Assisted during surgical and simple tooth extraction, dental implant placement and removal, bone grafting, frenectomies, cosmetic dental surgery, etc.
  • Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
  • Provided compassionate care to patients throughout their surgical experience, easing anxiety and ensuring comfort.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Developed strong relationships with patients, fostering a welcoming environment that encouraged return visits.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Improved patient satisfaction by efficiently managing appointment scheduling and cancellations.
  • Streamlined office operations by organizing and maintaining dental records and documents.
  • Provided essential administrative support by performing tasks such as drafting correspondence, managing calendars, and maintaining office files, contributing to overall office efficiency and productivity.
  • Managed accounts payable/receivable tasks diligently, ensuring accurate financial record-keeping for the dental practice.

Head Dental Assistant

Alegre Dental
03.2007 - 09.2011
  • Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Contributed to the successful treatment of patients with diverse dental needs through effective collaboration with the dental team.
  • Facilitated smooth patient flow by managing appointment scheduling and coordinating timely check-ins and checkouts.
  • Trained new dental assistants in clinic protocols and procedures, fostering a supportive team environment.
  • Safeguarded practice reputation by adhering to strict sterilization protocols for instruments and equipment as per OSHA guidelines.
  • Managed inventory of dental supplies to prevent shortages while staying within budget constraints.
  • Collaborated closely and made lasting professional relationships with various vendors and regularly obtained most financially viable deals on the market for supplies
  • Streamlined communication between dentists, hygienists, and other staff members to optimize productivity within the practice.
  • Assisted dentist in performing complex dental surgeries, ensuring precision and patient safety.
  • Maintained accurate patient records, ensuring confidentiality and compliance with HIPAA regulations.
  • Assisted variety of dentist in plenty of dental fields: Maxillofacial surgery, Periodontal surgery, Endodontics, Orthodontics
  • Performed Zoom Bleaching, Dental "sandblaster cleaning" AirPro, temp crown fabrication, adjustment and placement, sealant placements, simple suturing, suture removal and temp filling, impression taking, pouring and sending out.
  • Ran the front desk on some occasions, check-in/check-out, new pt charts, insurance verification, co-pay calculations and collections, offers of new product and services
  • Managed daily administrative tasks to ensure smooth operations within the dental office environment.
  • Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
  • Improved patient satisfaction by implementing efficient scheduling and appointment management systems.

Education

High School Diploma -

Brookline High School
Brookline, MA
06.2004

Skills

  • Case Management
  • Organization and Multitasking
  • Problem-Solving
  • Documentation And Reporting
  • Relationship Building
  • Decision-Making
  • Conflict Resolution
  • Email and Telephone Etiquette
  • Claims Processing
  • Patient Scheduling
  • Office Organization
  • Insurance Verification
  • Insurance Billing

Custom

  • Alex Alexandro, Assistant Store Manager, Lowes, 978-5683300
  • Kenneth Clarke, Assistant Store Manager, Lowes, 508-3091183

Languages

Russian
Native or Bilingual

Timeline

Case Manager

SMOC Serenity House
11.2022 - Current

Production team member

Terumo Cardiovascular Systems
05.2022 - 08.2022

Recovery specialist

Serenity House
02.2021 - 03.2022

Pro desk cashier

Lowes
05.2019 - 08.2021

Senior Resident assistant

Hebrew Senior Life
02.2014 - 11.2019

Surgical Dental Assistant

Oxford Medical Clinic
09.2011 - 12.2013

Head Dental Assistant

Alegre Dental
03.2007 - 09.2011

High School Diploma -

Brookline High School
Alexandra Sheremet