Summary
Overview
Work History
Education
Skills
References
Timeline
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Alexandra Skyler

The Bronx,NY

Summary

Resourceful hospitality professional with a proven track record of high productivity and efficiency. Expertise in mixology, customer service, and inventory management. Strong communication and teamwork skills contribute to exceptional guest experiences.

Overview

12
12
years of professional experience

Work History

Bartender

The Snug Cafe
The Bronx, NY
04.2021 - Current
  • Executed opening and closing duties, including supply restocking.
  • Analyzed industry trends to enhance bar menu planning and create new drink recipes.
  • Welcomed guests with professionalism and friendliness.
  • Upsold premium brands to increase sales effectively.
  • Balanced daily registers and prepared sales reports for management review.
  • Maintained composure during peak periods, ensuring exceptional customer service.
  • Planned and coordinated special events to drive customer engagement and profitability.
  • Collaborated closely with team members to deliver high-quality service.

Personal Assistant

Marilyn Barber
White Plains, NY
09.2018 - 09.2024
  • Facilitated communication as primary point of contact for executive, enhancing responsiveness and efficiency.
  • Coordinated travel arrangements, including flights, accommodations, and itineraries to optimize schedules.
  • Scheduled and confirmed appointments to prevent conflicts and improve time management.
  • Organized work projects around client's house, ensuring timely completion of tasks.
  • Maintained confidential personnel records, upholding privacy standards.
  • Sorted daily mail for efficient distribution throughout office.
  • Assisted in planning and coordinating events, from small meetings to large corporate gatherings.
  • Purchased and managed inventory of office supplies, ensuring availability and cost-effectiveness.

Bartender

The american legion post 156
The Bronx, NY
03.2018 - 06.2021
  • Executed bartender duties while training new staff at American Legion.
  • Organized and celebrated events for veterans and families to enhance community engagement.
  • Provided emotional support during significant life events, strengthening camaraderie among members.

Bar Manager

the Morris yacht club
The Bronx, NY
02.2013 - 08.2016
  • Oversaw daily operations, including opening and closing duties, scheduling, and payroll processing.
  • Restocked beer and liquor regularly, especially after special events.
  • Ensured compliance with health codes and regulations while enhancing productivity initiatives.
  • Trained front-of-house staff on policies, guest service techniques, and communication skills.
  • Maintained detailed inventory of bar supplies and organized work areas.
  • Controlled labor costs by adjusting schedules based on customer demand forecasts.
  • Managed bar staff performance, conducted training for new hires, and enforced disciplinary actions.
  • Resolved issues promptly to ensure satisfaction among guests and staff.

Education

Bachelor of Arts - Fine Arts

SUNY, Purchase
Purchase, NY
06-2007

High School Diploma -

Fontbonne Hall Academy
Brooklyn, NY
06-2003

Skills

  • Sales reporting and analysis
  • Event planning and coordination
  • Staff training and development
  • Problem solving and critical thinking
  • Effective communication skills
  • Dependability and integrity
  • Time management strategies
  • Customer service excellence
  • Professional demeanor and attitude
  • Multitasking and prioritization

References

References available upon request.

Timeline

Bartender

The Snug Cafe
04.2021 - Current

Personal Assistant

Marilyn Barber
09.2018 - 09.2024

Bartender

The american legion post 156
03.2018 - 06.2021

Bar Manager

the Morris yacht club
02.2013 - 08.2016

Bachelor of Arts - Fine Arts

SUNY, Purchase

High School Diploma -

Fontbonne Hall Academy
Alexandra Skyler