Alexandra Snodgrass
Summary
Highly efficient, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Party Crew Member
Spencer's
11.2023 - 01.2024
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of the store to promote a clean image.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Contributed to increased sales by upselling sales and promoting special offers.
Barista
Starbucks
03.2023 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
WAHS Squad - IT Volunteer
Western Albemarle High School
10.2022 - 05.2023
- Assembled, repaired, and assisted with customer needs regarding technology.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
Summer Camp Counselor
Triple C Camp
06.2022 - 08.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
- Facilitated conflict resolution between campers when necessary, promoting healthy communication skills within the group dynamic.
- Implemented safety protocols during recreational activities, reducing the risk of injuries among campers.
- Increased camper satisfaction by consistently providing a high level of enthusiasm and energy throughout daily activities and special events.
Library Assistant Volunteer
Jefferson-Madison Regional Library
06.2019 - 08.2019
- Assisted patrons in locating resources, increasing overall satisfaction with library services.
- Improved library efficiency through regular inventory checks, updating records as needed.
- Collaborated with librarians to plan and execute engaging programs for children, teens, and adults.
- Aided patrons in using technology resources such as computers, printers, scanners, and e-readers to ensure successful completion of tasks.
Education
Bachelor of Fine Arts - Studio Art & Art History
James Madison University
Harrisonburg, VA05.2027
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Verbal and written communication
- Creativity and Innovation
- Product Promotion
- Multitasking and Organization
Websites
Timeline
Party Crew Member
Spencer's
11.2023 - 01.2024
Barista
Starbucks
03.2023 - 08.2023
WAHS Squad - IT Volunteer
Western Albemarle High School
10.2022 - 05.2023
Summer Camp Counselor
Triple C Camp
06.2022 - 08.2022
Library Assistant Volunteer
Jefferson-Madison Regional Library
06.2019 - 08.2019
Bachelor of Fine Arts - Studio Art & Art History
James Madison University