Alexandra Son
Bonaire,Georgia
Summary
Reliable and upbeat Bakery and Grocery Clerk successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Bakery Clerk and Grocery Clerk
Publix
01.2023 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Collaborated with fellow staff members to streamline production processes and improve overall efficiency.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Utilized problem-solving skills to address unique situations or challenges within the store environment effectively.
Service and Food Champion
Taco Bell
07.2022 - 01.2023
- Maintained a clean and organized work environment, ensuring compliance with food safety regulations.
- Reduced order processing time through effective multitasking and prioritization of tasks.
- Collaborated with kitchen staff to maintain optimal food quality while managing ticket times effectively during high volume periods.
- Contributed to a positive workplace culture by collaborating with team members and displaying a strong work ethic.
- Efficiently operated point-of-sale systems, handling cash transactions accurately and securely.
- Participated in regular staff training sessions to stay updated on menu offerings, promotions, and company policies.
- Streamlined drive-thru operations through clear communication with team members and efficient order assembly processes.
- Assisted in training new employees on company procedures, product knowledge, and best practices for exceptional service delivery.
- Maximized customer satisfaction by proactively addressing potential issues, offering suitable solutions and ensuring timely resolution.
Education
High School Diploma -
Warner Robins High School
Warner Robins, GA05.2024
Skills
- Customer Service
- Food Preparation
- Adaptable and Flexible
- Cleanliness standards
- Honest and Dependable
- Building Customer Loyalty
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working
Timeline
Bakery Clerk and Grocery Clerk
Publix
01.2023 - Current
Service and Food Champion
Taco Bell
07.2022 - 01.2023
High School Diploma -
Warner Robins High School