Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Alexandra Soncrant

Saint Marys,OH

Summary

Dynamic professional with a proven track record at First National Bank of New Bremen, excelling in customer service and money handling. Recognized for enhancing customer satisfaction. Adept at problem-solving and time management, consistently delivering results in fast-paced environments while maintaining high-quality standards.

Overview

11
11
years of professional experience

Work History

Assistant Manager

First National Bank of New Bremen
06.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Cocktail Bartender

Drake's
05.2019 - 06.2021
  • Improved speed of service by mastering multitasking skills during high-volume periods without sacrificing quality or presentation.
  • Trained new staff members on proper pouring techniques, cocktail recipes, and customer service best practices, ensuring consistency in quality across the team.
  • Enhanced bar efficiency by maintaining a clean, organized, and well-stocked workspace.
  • Collaborated with other bartenders to create a cohesive team environment and streamline operations for peak hours.
  • Managed inventory effectively, reducing waste and ensuring availability of key ingredients at all times.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Prepared garnishes by evenly slicing and pitting fruits.

Nanny

Care.com
06.2014 - 04.2018
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Transported children to and from school, medical appointments, and extra-curricular activities.

Gymnastics Coach

Vancouver Elite Gymnastics Academy
02.2017 - 11.2017
  • Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
  • Developed lesson plans and routines for individual students to meet personal goals and abilities.
  • Coordinated with other instructors and coaches to determine student advancement and progress.
  • Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
  • Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.

Front End Associate

Fred Meyer
08.2015 - 11.2016
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Business Administration

Grand Canyon University
Phoenix, AZ
05-2025

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations

Timeline

Assistant Manager

First National Bank of New Bremen
06.2022 - Current

Cocktail Bartender

Drake's
05.2019 - 06.2021

Gymnastics Coach

Vancouver Elite Gymnastics Academy
02.2017 - 11.2017

Front End Associate

Fred Meyer
08.2015 - 11.2016

Nanny

Care.com
06.2014 - 04.2018

Business Administration

Grand Canyon University

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Alexandra Soncrant