Alexandra Sroka
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
5
5
years of professional experience
Work History
Pet Specialist
Petsmart
06.2021 - Current
- Enhanced customer satisfaction by providing personalized pet care recommendations and product suggestions.
- Developed strong relationships with clients, resulting in increased repeat business and loyalty.
- Maintained a clean and organized store environment, ensuring optimal shopping experiences for customers.
- Assisted customers with selecting appropriate pet nutrition products, contributing to healthier pets and happier owners.
- Provided exceptional customer service by addressing questions and concerns promptly and professionally.
- Conducted regular inventory checks to ensure adequate stock levels, preventing potential shortages or overstocking issues.
- Managed daily store operations efficiently, including opening/closing procedures, restocking shelves, and maintaining cleanliness standards.
Cashier
Panera Bread
10.2018 - 08.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Greeted customers entering the store and responded promptly to customer needs.
Education
Bachelor of Arts - Interior Design
Kent State University
Kent, OH05.2026
High School Diploma -
Brunswick High School
Brunswick, OH06.2021
Skills
- Creativity and Innovation
- Communication Abilities
- Sales and Marketing
- Critical Thinking
- Customer Service
- Teamwork and Collaboration
- Social Media Savvy
- Problem-Solving
- Organizational Skills
- Active Listening
Accomplishments
Received employee of the month and additional recognition for my hard work at Petsmart.
Affiliations
- I am able to balance work, social, school and home life with time management skills I've gained throughout my years of working. I own 2 cats that I'm responsible over. I also need to, sometimes, take care of my brother when my parents are busy. I help my mother take care of my grandmother since she has Alzheimer's.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Pet Specialist
Petsmart
06.2021 - Current
Cashier
Panera Bread
10.2018 - 08.2020
Bachelor of Arts - Interior Design
Kent State University
High School Diploma -
Brunswick High School