Alexandra Stein
Atlantic Beach,FL
Summary
Dedicated Project Manager successful at operational, logistical, and communication plans. Keen to apply new and emerging project organization techniques to meet overall organizational goals and ensure successful execution of events that align with organization’s mission and improves community connectedness.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Studio Coordinator
Yoga Mix Studio
10.2021 - Current
- Maintained a well-organized and clean studio environment, fostering an efficient workflow for staff and clients.
- Improved project turnaround times by streamlining communication between different departments within the organization.
- Provided administrative support to executive staff, enabling them to focus on strategic decision-making tasks.
- Coordinated with creative teams to meet project deadlines, optimizing project management processes.
- Collaborated with marketing teams to promote studio services through social media campaigns and events.
- Managed studio budgets and financial records, improving fiscal responsibility and reducing unnecessary expenditures.
- Handled incoming inquiries from prospective clients/query resolution promptly leading increased bookings and better conversion rates.
- Maintained accurate records of studio usage statistics, aiding in data-driven decision making for future improvements.
- Contributed to overall revenue growth by identifying upselling opportunities when discussing projects with potential clients.
- Enhanced client satisfaction by ensuring timely communication and addressing their needs promptly.
- Facilitated successful workshops and events at the studio, enhancing brand awareness in the local community.
- Assisted in the recruitment process for new team members, contributing to a diverse and skilled workforce.
- Coordinated daily studio operations, including scheduling, staff management and customer service.
- Supervised studio staff for timely, accurate and high-quality task completion.
Certified Yoga Instructor
Yoga Mix Studio
08.2019 - Current
- Educate students about proper form to maintain safety and maximize benefits of different positions.
- Lead successful yoga sequences that are accessible to students of varying skill levels.
- Build and maintain positive relationships with students and co-workers.
Co-Founder
Jacksonville Arts & Music School
2014 - Current
- Conducted market research using various media sources to prove need for arts education in Jacksonville.
- Developed business plan and structure for start-up non-profit arts education organization.
- Collaborated with arts instructors across multiple departments to optimize student learning possibilities.
- Generated reports to assess performance and make adjustments.
- Implemented successful strategies for employee management, occupancy and fundraising growth, expense control and quality of services.
- Shared mission of organization with public through successful community outreach and marketing strategies.
- Cultivated community relationships to ensure successful support of organizational growth.
Program Coordinator
Cathedral Arts Project
02.2014 - 02.2016
- Maintained online portal and additional offline databases of all parents, students, teachers, and site administrators.
- Collected and maintained paperwork for new teacher and assistant hires.
- Set up background screenings through DCPS.
- Generated and maintained contractual teacher agreements and Partnership Site agreements.
- Generated compelling reports to track and display student progress for duration of CAP’s program through graduation.
- Generated monthly reports to track student attendance and demographics.
- Responded to teachers’ inquiries/requests on a regular basis.
- Coordinated and facilitated student enrollment.
- Created any forms necessary for administration of programs.
- Maintained matrix of programs by subject and by location.
- Monitored office operator line and distributed calls and messages in a timely manner.
- Assisted in planning, development and execution of Performing Arts Showcase and Visual Arts exhibit.
- Kept all directors updated on metrics via written reports as requested.
Intern
Cathedral Arts Project
09.2013 - 03.2014
- Organized and facilitated special events and field trips.
- Learned and completed Spring for the Arts Showcase program.
- Became familiar with and contacted, as needed, arts directors and leaders in Duval County.
- Assisted in planning and preparing the Spring for the Arts annual fundraising event held on March 7, 2014.
- Facilitated a professional development webinar for CAP teacher training.
Assistant Teacher
Creative Arts Kids, Inc.
08.2012 - 07.2013
- Assisted morning programs for children ages 2-5 in counting, letter recognition, reading-readiness, order, colors, and motor skills.
- Taught preschool academic lessons for children ages 4-5 in reading, math and culture.
- Taught creative arts lessons including dance, visual arts, music, drama and tumbling to students ages 2-14.
- Transported children from school to Creative Arts Kids site.
- Assisted students in homework studies.
- Communicated with parents, co-workers and students to maintain informative and positive relations.
- Encouraged student creativity with motivation, positive feedback and constructive criticism.
- Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities.
Customer Experience & Export Coordinator
Natural Life
06.2011 - 07.2012
- Assisted field operations in maintaining consistent customer satisfaction with quality products and services.
- Supported customers with product implementation and usage and answered questions quickly and thoroughly.
- Managed outbound call process, triaged customer voicemails and determined priority level of responses.
- Utilized consultative selling techniques to educate and offer existing customers additional services to drive sales.
- Accepted and processed payments, explained charges on customer bills and resolved complex billing issues.
- Built open, welcoming relationships with customers by replying to messages promptly and personally.
- Evaluated call center statistics to identify areas in need of improvement and devised proactive strategies to realign results with targets.
- Communicated sales targets and worked with front-line supervisors to enhance revenue numbers and promotional techniques.
Education
Master of Arts - Arts Administration
Savannah College Of Art And Design
ELearningBachelor of Science - Advertising
University Of Florida
Gainesville, FL2011
Associate of Arts - Journalism
Santa Fe College
Gainesville, FL2009
Skills
- Meticulous attention to detail
- Organization
- Time management
- Project planning and execution
- Flexible and adaptive
- Strong communication and interpersonal skills
- Creative engagement
Certification
Yoga Alliance Certified E-RYT® 500
Certified Ayurvedic Postpartum Doula
Timeline
Studio Coordinator
Yoga Mix Studio
10.2021 - Current
Certified Yoga Instructor
Yoga Mix Studio
08.2019 - Current
Program Coordinator
Cathedral Arts Project
02.2014 - 02.2016
Intern
Cathedral Arts Project
09.2013 - 03.2014
Assistant Teacher
Creative Arts Kids, Inc.
08.2012 - 07.2013
Customer Experience & Export Coordinator
Natural Life
06.2011 - 07.2012
Co-Founder
Jacksonville Arts & Music School
2014 - Current
Master of Arts - Arts Administration
Savannah College Of Art And Design
Bachelor of Science - Advertising
University Of Florida
Associate of Arts - Journalism
Santa Fe College
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