Alexandra Surprenant
Lowell
Overview
14
14
years of professional experience
1
1
Certification
Work History
Accounting Administrator
Mirak Chevrolet
Arlington, MA
04.2025 - Current
- Daily deposit: Reconciling, preparing, and posting all incoming payments (cash, credit card, check) for Hyundai, Genesis, and Chevrolet Sales, Service, Parts, and Body Shop departments.
- Balancing and posting Body Shop folders.
- Post all A/R payments into DMS.
- Post Hyundai and Genesis weekly PDI and Warranty statements.
- Post all AMEX invoices and reconcile statement at end of month.
- Processing dealership swaps, managing inventory records, preparing paperwork, give floorplan paperwork to controller in a timely manner.
- A/P back up.
- Add inventory for
Accounts Receivable Clerk
FW WEBB
Bedford, MA
07.2022 - 01.2023
- Reconciled accounts, identifying discrepancies and implementing corrective actions to maintain accuracy.
- Collaborated with sales teams to address billing inquiries.
- Responded to inbound inquiries regarding accounts and payments.
Cashier
Woburn Toyota
Woburn, MA
11.2020 - 04.2021
- Maintained accurate cash drawer balances through diligent reconciliation.
- Took cash, check, and credit card deposits. Receipted them into the DMS.
- Stocked in new inventory and tagged keys for sales managers.
- Kept track of sales dealer plates.
BDC Representative
IRA TOYOTA
Tewksbury, MA
01.2020 - 10.2020
- Cold and warm called 80-100 potential and existing customers every day.
- Contacted prospective and existing customers to discuss what specific products meet their needs/ set appointments for sales reps.
- Answered all questions regarding products, pricing, and availability.
- Generated business awareness and product knowledge by taking all offered training classes.
Teller
Citizens Bank
Guilderland, NY
07.2018 - 12.2019
- Maintained cash drawer accuracy and compliance with bank policies and procedures.
- Assisted customers with account inquiries, providing exceptional service and support.
- Monitored account activity to identify potential fraud or discrepancies proactively.
- Managed cash drawer, maintaining accurate records of daily transactions.
- Collaborated with team to streamline operational procedures, enhancing workflow efficiency.
Customer Service
Market Basket Foods
Chelmsford, MA
02.2012 - 09.2017
- Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
- Delivered exceptional customer service, resolving inquiries and enhancing overall shopping experience.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Processed cash transactions accurately and efficiently at customer service desk.
- Trained new staff on cash handling procedures and customer service protocols.
- Maintained accurate records of daily transactions and reconciled cash drawers.
Education
Associate's degree - Accounting
Middlesex Community College
Lowell, MA01-2026
Skills
- Cash Handling (6 years)
- Customer Service (8 years)
- Accounts Receivable
- Phone Etiquette
- Dealership experience
- Accounts receivable
- Clerical experience
- Accounting
- Time management
- Sales
- Typing
- Communication skills
Certification
Driver's License
Timeline
Accounting Administrator
Mirak Chevrolet
04.2025 - Current
Accounts Receivable Clerk
FW WEBB
07.2022 - 01.2023
Cashier
Woburn Toyota
11.2020 - 04.2021
BDC Representative
IRA TOYOTA
01.2020 - 10.2020
Teller
Citizens Bank
07.2018 - 12.2019
Customer Service
Market Basket Foods
02.2012 - 09.2017
Associate's degree - Accounting
Middlesex Community College