Alexandra Terreros
Administrative Assistant
Kansas City
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Administrative Assistant
The University of Kansas Health System
09.2022 - Current
- Assists with various organizational activities and preparation of statistical reports as directed
- Coordinates and oversees office and supply management for department/unit operation
- Coordinates and oversees special projects as requested by leadership team
- Demonstrates competencies in computer programs such as: Microsoft Office Word, - Excel and PowerPoint, email, intra/internet programs
- Maintains employee files, confidential paperwork and KRONOS
- Monitors expiration/due date for department/unit staff such as, but not limited to: licensures, performance appraisals, TB testing, certifications and attendance
- On behalf of supervisor(s), signs his/her name to correspondence, requisitions, vouchers and other forms as delegated
- Receives and screens all correspondence, determining appropriate action
Unit Secretary
University of Kansas Health System
01.2018 - 09.2022
- Maintained current and accurate medical records for patients.
- Optimized patient flow through unit by effectively managing bed assignments and transfers.
- Demonstrated flexibility in adjusting work hours to meet fluctuating demands of the unit, ensuring coverage during both peak times and staff shortages.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
COVID-19 Support Specialist
The University of Kansas Health System
01.2020 - 01.2021
- Performed Nasal Swabs
- Performs data entry of patient information in an accurate and timely manner
- Prepare all collected specimens for testing and analysis
- Efficiently managed scheduling for testing sites, reducing wait times for individuals seeking diagnostic services.
- Implemented new protocols within facilities for proper disinfection procedures, mitigating potential virus transmission risks.
- Supported healthcare professionals through efficient coordination of essential supplies and equipment.
- Assisted in maintaining employee attendance records by documenting temperature check results daily.
- Maintained a hygienic environment through proper sanitation of screening equipment after each use.
- Supported company''s pandemic response plan with diligent implementation of temperature screening protocols.
Waiting Room Attendant
The University of Kansas Health System
07.2016 - 01.2018
- Collaborates with department liaisons to improve communication with patients/visitors; may include transport, facility navigation and/or facilitating important/confidential information to patients/visitors.
- Delivers customer focused communication to provide patients and visitors with quality information.
- Performs active surveillance of area for potential safety/security issues and or abnormal activities and communicate to appropriate personnel.
- Assists the Information Desk to develop and enhance customer service for all patients and visitors.
Education
Associate of Arts -
Penn Valley Community College
Kansas City, Mo 05.2018 - 01.2021
Skills
Customer interface expertise
Microsoft Office proficiency
Experienced with Word
Excel spreadsheet management
Data release coordination
Medical claims processing
Effective communicator
Knowledge of clinical terminology
Certification
Basic Life Support
Timeline
Basic Life Support
01-2025
Administrative Assistant
The University of Kansas Health System
09.2022 - Current
COVID-19 Support Specialist
The University of Kansas Health System
01.2020 - 01.2021
Associate of Arts -
Penn Valley Community College
05.2018 - 01.2021
Unit Secretary
University of Kansas Health System
01.2018 - 09.2022
Waiting Room Attendant
The University of Kansas Health System
07.2016 - 01.2018