Alexandra Thongseng
Visalia,Ca
Summary
Experienced with patient care and dental procedure support, ensuring smooth clinic operations. Utilizes effective sterilization and infection control practices for safe environment. Knowledge of dental software and radiography, enhancing patient care quality and clinic efficiency.
Professional with significant experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dental Assistant
Aspen Dental Internship
Visalia, Ca
11.2024 - 02.2025
- X-ray, 3D scan
- Managed sterilization of instruments and maintained cleanliness of treatment areas.
- Assisted dental professionals with patient preparation and chairside procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
Dental Assistant
Dr. Wesslen Internship
Visalia, Ca
02.2024 - 03.2025
- Greeting and dismissing patients
- Coronal polishing
- Placing and removing bands
- Removing arch wire
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Cashier
Table mountain Casino
Friant, Ca
09.2023 - 03.2024
- Organizing store
- Provided exceptional customer service, resolving inquiries and enhancing guest experiences.
- Restocked and organized merchandise in front lanes.
- Processed cash transactions efficiently and accurately during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
Server
Quail Park
Visalia, Ca
04.2023 - 06.2023
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted in food preparation and presentation to ensure quality standards.
- Adapted quickly to changing menus and special requests from guests.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Brand representative
Hollister
Visalia, Ca
06.2021 - 10.2022
- Cultivated brand loyalty through engaging customer interactions and product knowledge.
- Completed floorsets, filled floor, and rang up customers.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Rang up customers by processing cash and credit payments
Dental Assistant Floater
Aria Community Health Center
Hanford, CA
01.2026 - Current
- Educated patients on oral hygiene practices and post-treatment care to improve compliance.
- Managed patient records and scheduling, optimizing appointment flow and reducing wait times.
- Managed patient scheduling and appointment confirmations efficiently.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
Education
High School Diploma -
San Joaquin Valley College
Visalia, Ca04.2024
Skills
- Able to accurately take and record vitals
- Appointment scheduling
- Chairside assistance
- Professionalism and etiquette
- Cross-training capabilities
- Patient education
- Telephone etiquette
- Reminder calls
Certification
- BLS, Visalia
- Radiology Cert, Visalia
- Coronal polishing- Sealants, Visalia
- June 2024 - June 2026
- Dental assistant certification
Timeline
Dental Assistant Floater
Aria Community Health Center
01.2026 - Current
Dental Assistant
Aspen Dental Internship
11.2024 - 02.2025
Dental Assistant
Dr. Wesslen Internship
02.2024 - 03.2025
Cashier
Table mountain Casino
09.2023 - 03.2024
Server
Quail Park
04.2023 - 06.2023
Brand representative
Hollister
06.2021 - 10.2022
High School Diploma -
San Joaquin Valley College