ALEXANDRA TIPTON
Tarpon Springs,FL
Summary
Results-driven management professional with over 20 years of experience in office administration, operations management, team leadership, and financial oversight. Track record of streamlining processes, optimizing workflow efficiency, and driving teams towards success. Proficient in managing schedules, coordinating projects, and ensuring compliance with industry regulations. Skilled in QuickBooks, Microsoft Office Suite, and Google Workspace. Strong background in team development and fostering positive customer relations.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Client Account Specialist
First Maintenance Services
10.2023 - 02.2025
- Managed field crew dispatching and scheduling to ensure efficient job site coverage
- Oversaw accounts receivable/payable, processed invoices, and reconciled accounts
- Supervised subcontractor compliance, including permits and Certificates of Insurance (COIs)
- Provided leadership in administrative operations, document management, and reporting
- Acted as the primary liaison between clients, subcontractors, vendors, and internal teams
Medical Transcriptionist/Office Administrator (Temp)
Perich Eye Center
10.2023 - 04.2024
- Managed office operations, including scheduling, billing, and payroll administration
- Ensured compliance with HIPAA regulations and maintained confidential patient records
- Provided executive support, coordinating meetings and handling financial documentation
Senior Process Executive
Cognizant Technology Solutions
05.2022 - 10.2023
- Led transcription and quality control operations, ensuring accuracy and efficiency
- Supervised multiple projects, meeting strict deadlines in a fast-paced environment
- Acted as a liaison between clients and internal teams to ensure transcript quality
Restaurant General Manager
Luna Empanadas
03.2021 - 03.2022
- Directed all aspects of restaurant operations, including staff supervision and financial performance
- Managed budgets, controlled costs, and optimized profitability through strategic inventory control
- Hired, trained, and developed employees to enhance service quality and operational efficiency
- Implemented marketing initiatives, increasing customer engagement and sales
Lead Medical Assistant
BayCare Health System
01.2020 - 03.2021
- Managed clinical and administrative functions, ensuring efficient patient care operations
- Trained and supervised staff, optimizing workflows and enhancing service delivery
- Maintained compliance with HIPAA and OSHA regulations
Medical Office Manager / Medical Assistant
Harborside Family Medicine
05.2004 - 08.2012
- Advanced from janitor to office manager, leading administrative and medical support teams
- Managed billing, payroll, scheduling, and staff development for a busy medical practice
- Oversaw financial operations, insurance verification, and regulatory compliance
- Implemented policies to improve patient experience and operational efficiency
Education
Bachelor’s Degree - Human Resource Management
Western Governors University
02.2025
High School Diploma -
Dunedin High School
Dunedin, FL2007
Skills
- Operations & Office Management
- Team Leadership & Staff Development
- Financial Oversight & Budget Management
- Workflow Optimization & Process Improvement
- Project Coordination & Scheduling
- Customer Relations & Conflict Resolution
- Regulatory Compliance & Policy Implementation
- Microsoft Office Suite
- QuickBooks
- Google Workspace
Certification
- Registered Medical Assistant (RMA)
- CPR Certification
- BLS Certification
Timeline
Client Account Specialist
First Maintenance Services
10.2023 - 02.2025
Medical Transcriptionist/Office Administrator (Temp)
Perich Eye Center
10.2023 - 04.2024
Senior Process Executive
Cognizant Technology Solutions
05.2022 - 10.2023
Restaurant General Manager
Luna Empanadas
03.2021 - 03.2022
Lead Medical Assistant
BayCare Health System
01.2020 - 03.2021
Medical Office Manager / Medical Assistant
Harborside Family Medicine
05.2004 - 08.2012
Bachelor’s Degree - Human Resource Management
Western Governors University
High School Diploma -
Dunedin High School
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