Alexandra Umeki
Alameda,CA
Summary
Change careers and enter the legal field as a paralegal or legal assistant. An approachable self-starter who is detail-oriented, skilled at writing, and able to empathize with others. Experience background in aviation hospitality, customer service, and impeccable ability to multi-task. Customer-savvy accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Currently full-time student.
https://www.linkedin.com/in/alexandra-umeki-254501240
_____________________________________________________________ Authorized to work in the US for any employer
Overview
22
22
years of professional experience
1
1
Certification
Work History
Food Runner
San Francisco Airport, SFO
11.2022 - 04.2023
- Make sure orders are made correctly
- Deliver food to tables no later than 10 minutes
- Communicate with servers about guests needs
- Stock condiments
- Make sure orders are bumped in screen
- Ask guests of they need any other needs
- Communicate with managers/head chef about incorrect orders
- Make sure tickets are re-rung of there is an incorrect order or guest is not happy with order
HQ/Administrator
Padre Mu
10.2021 - 02.2022
- Receive and manage orders in online ordering system (‘Meadow’)
- Create orders for customers that contact PM via text or phone
- Process debit payments and confirm cash payment exchanges
- Update driver ETA and payment details for delivery driver(s)
- Collect any cash driver receives at end of route
- Ensure proper safety and security protocols prior to driver departure
- Inventory, re-stocking, answering phones, and some organizing/cleaning
- Create any new customer accounts in online system and make sure they get through initial verification process
- Pack orders, make sure they are correct, and prepare to turn over to driver
Padre Mu
01.2021 - 02.2022
- Marketing/Operations- Growth
- Help shape and drive Padre Mu’s go-to-market strategies
- Align Padre Mu’s product marketing vision and strategy with cannabis products, influencers & data-driven campaigns
- Utilize core products while working across product, sales and marketing to implement it
- Research and size target markets, develop clear branding, positions and messaging, launching new products and solutions, enabling sales, and executing programs to drive ROI and revenue.
SSP Server/Bartender
San Jose Int’l Airport, SJC
04.2001 - 06.2021
- Tap & Pour
- Maintain knowledge of drink, wine, and cocktails
- Assist with food and order payment processing
- Clean and ensure bar station is in order and supplies are stocked
- Log inventory of alcohol
- Log freezer and fridge temperatures
- Take food orders, cashier handling, and food serving.
SSP Bartender
San Jose Int’l Airport, SJC- Mineta, Tres
04.2001 - 06.2021
- Gringos
- Maintain knowledge of drink, wine, and cocktails
- Assist with food and order payment processing
- Clean and ensure bar station is in order and supplies are stocked
- Log inventory of alcohol
- Log freezer and fridge temperatures
- Take food orders, cashier handling, and food serving.
Bartender
San Francisco Giants Clubhouse, SFO
03.2019 - 03.2020
- Maintain knowledge of drink, wine, and cocktails
- Assist with food and order payment processing
- Clean and ensure bar station is in order and supplies are stocked
- Log inventory of alcohol
- Log freezer and fridge temperatures
- Take food orders, cashier handling, and food serving.
Bartender
Sodexo- American Airlines Admirals Lounge, SFO
04.2018 - 01.2019
- Maintain knowledge of drink, wine, and cocktails
- Assist with food and order payment processing
- Clean and ensure bar station is in order and supplies are stocked
- Log inventory of alcohol
- Log freezer and fridge temperatures
- Take food orders, cashier handling, and food serving.
Office Assistant
World Class Entertainment
11.2017 - 04.2018
- Handling incoming calls and other communications
- Managing filing system
- Recording information as needed
- Greeting clients and visitors as needed
- Updating paperwork, maintaining documents and word processing
- Helping organize and maintain office common areas
- Performing general office clerk duties and errands.
Bartender
Andale – OAK Airport
01.2018 - 03.2018
- Maintain knowledge of drink, wine, and cocktails
- Assist with food and order payment processing
- Clean and ensure bar station is in order and supplies are stocked
- Log inventory of alcohol
- Log freezer and fridge temperatures
- Take food orders, cashier handling, and food serving.
Bartender
Sodexo- American Airlines Admirals Lounge, SFO
03.2017 - 11.2017
- Maintain knowledge of drink, wine, and cocktails
- Assist with food and order payment processing
- Clean and ensure bar station is in order and supplies are stocked
- Log inventory of alcohol
- Log freezer and fridge temperatures
- Take food orders, cashier handling, and food serving.
Tier 3 Agent
Fitbit
08.2016 - 02.2017
- Customer Service
- Primary responsibility is to provide technical support to customers
- Working closely with external clients to perform advanced (Level 2) troubleshooting via email
- Close to 100% emails
- Provide fault reproduction and troubleshooting to assist with bug tracking and resolution
- Proactively identifying and suggesting process improvements to the internal team
Artist Intern
Music Marketing Worldwide
08.2016 - 10.2016
- Handling over business strategies and opportunities for the artist
- Advising on careers decisions and setting objective goals
- Performing A&R duties as needed which include finding songwriters, collaborations, and labels to release and promote artist on
- Managing media relations and seeking out partnerships
- Negotiate contracts and booking fees
- Finding events/venues to booking artist and ensure riders are sent
Customer Service Associate
Follett Higher Education Group Campus Bookstores
12.2014 - 01.2016
- Process and handle shipment of all online order
- Prepare and place merchandise within the store
- Pick merchandise to be processed and shipped
- Assist and customers and provide quality customer service
- Maintain a safe and clean work space
Event Promoter/Marketing
Relentless Beats
02.2015 - 11.2015
- Market and promote music events and festivals around Arizona
- Distribute tickets and promote the RB brand
- Handle tickets sales and promote both online and in person
- Assist events interns and the event manager in setting up large events and manage volunteers
- Have a good knowledge of music trends overall, especially electronic dance music.
Digital Media Team Intern
Hit Records Worldwide, HRW Music Group
01.2013 - 12.2014
- With a team of 5-6 Interns, become familiar with every aspect of the music labels social media platforms
- Serve as the lead of this team and ensure that this team carries out effective strategies and communicate with one another
- Keep followers updated with live music events covered by HRW in order to find potential artists for HRW
- Strategize and implement digital strategies and communications into Facebook, Twitter, Instagram, and Tumblr platforms
- Report to CEO of HRW and lead conference calls to brief other departments on progress of each platform and upcoming announcements, events, and happenings that can bring HRW artists and opportunity.
Abercrombie & Fitch
09.2012 - 07.2013
- Prepare and place merchandise within the store
- Provide the quality customer service to everyone in the store
- Greet and help customers appropriately
- Take inventory of merchandise in the store and replace all clothes after floor set
- Change shelves, lights, displays as needed
Education
Bachelor of Arts - Communication
Arizona State University
03.2016
Paralegal Studies- Civil Litigation -
San Francisco State
San Francisco05.2025
Real Estate - Real Estate
CA Realty
Online03.2022
Skills
- Certificates/Courses/Skills:
- Skills: MS Office, Excel, Word, PowerPoint, Westlaw, Lexus
- Bar Virgin, Inc, Bartender/Mixologist Certificate
- CPR: Lifeguard certification, Adult/child/infant CPR certification, bloodborne pathogens training,
- Certifications: TIPS Certified, Food Handler’s card, Real estate education certification
Accomplishments
- College athlete (soccer)
Certification
Lifeguard certification, Adult/child/infant CPR certification, bloodborne pathogens training,
Bar Virgin, Inc, Bartender/Mixologist Certificate
Hobbies
- Disk Jockey
- Dog fostering/training
- Basketball
- Coaching
Timeline
Food Runner
San Francisco Airport, SFO
11.2022 - 04.2023
HQ/Administrator
Padre Mu
10.2021 - 02.2022
Padre Mu
01.2021 - 02.2022
Bartender
San Francisco Giants Clubhouse, SFO
03.2019 - 03.2020
Bartender
Sodexo- American Airlines Admirals Lounge, SFO
04.2018 - 01.2019
Bartender
Andale – OAK Airport
01.2018 - 03.2018
Office Assistant
World Class Entertainment
11.2017 - 04.2018
Bartender
Sodexo- American Airlines Admirals Lounge, SFO
03.2017 - 11.2017
Tier 3 Agent
Fitbit
08.2016 - 02.2017
Artist Intern
Music Marketing Worldwide
08.2016 - 10.2016
Event Promoter/Marketing
Relentless Beats
02.2015 - 11.2015
Customer Service Associate
Follett Higher Education Group Campus Bookstores
12.2014 - 01.2016
Digital Media Team Intern
Hit Records Worldwide, HRW Music Group
01.2013 - 12.2014
Abercrombie & Fitch
09.2012 - 07.2013
SSP Server/Bartender
San Jose Int’l Airport, SJC
04.2001 - 06.2021
SSP Bartender
San Jose Int’l Airport, SJC- Mineta, Tres
04.2001 - 06.2021
Bachelor of Arts - Communication
Arizona State University
Paralegal Studies- Civil Litigation -
San Francisco State
Real Estate - Real Estate
CA Realty
Lifeguard certification, Adult/child/infant CPR certification, bloodborne pathogens training,
Bar Virgin, Inc, Bartender/Mixologist Certificate
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