Alexandra Valencia
commerce city
Summary
Detail-oriented professional with a strong background in customer service and team collaboration. Committed to creating positive experiences and maintaining an organized workspace while ensuring adherence to safety and quality standards.
Overview
4
4
years of professional experience
Work History
Packer
Amazon
Broomfield
12.2025 - Current
- Pack Flow Associate experienced in high‑speed Amazon fulfillment environments. Responsible for preparing, packing, and scanning customer orders with consistent accuracy and quality. Proven ability to meet and exceed rate expectations while working alongside large teams. Strong attention to detail, reliable work ethic, and commitment to maintaining a safe, organized workspace.
- Executed safety protocols to ensure safe packing environment and reduce workplace hazards.
- Adhered to product safety and hygiene guidelines to maintain health and regulatory compliance.
Restaurant Hostess
PF Changs Restaurant
Broomfield
10.2025 - 01.2026
- Greeted and seated guests promptly and courteously.
- Coordinated with servers to streamline guest service flow, enhancing overall dining experience.
- Monitored dining area for cleanliness and readiness for guests.
- Collaborated with management to organize special events, contributing to successful guest engagement.
- Accommodated guests with children and special needs, fostering an inclusive and welcoming dining environment.
Restaurant Hostess/Cashier/Kitchen Hand
Outlaw wings
Thornton
09.2022 - 04.2025
- Greeted guests warmly and escorted them to their tables.
- Coordinated reservations and organized seating arrangements to optimize guest flow and enhance dining experience.
- Communicated wait times clearly to guests and staff.
- Collaborated with servers to ensure smooth dining experiences.
- Addressed guest inquiries and resolved minor issues promptly to ensure satisfaction and smooth service.
- Handled customer complaints professionally, fostering a positive atmosphere and encouraging repeat visits.
- Assisted in maintaining cleanliness and organization of the entrance area.
- Trained new staff on host responsibilities and restaurant procedures.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
Education
High School Diploma -
Legacy High School
Broomfield, CO05-2025
Some College (No Degree) -
University of Colorado Denver
Denver, CO04-2026
Skills
- Inventory management
- Attention to detail
- Time management
- Customer service
- Effective communication
- Team collaboration
- Conflict resolution
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Packer
Amazon
12.2025 - Current
Restaurant Hostess
PF Changs Restaurant
10.2025 - 01.2026
Restaurant Hostess/Cashier/Kitchen Hand
Outlaw wings
09.2022 - 04.2025
High School Diploma -
Legacy High School
Some College (No Degree) -
University of Colorado Denver