Alexandra Valles
Mableton,GA
Summary
Detail-oriented and analytical Treasury Associate with a strong foundation in finance, banking operations, and cash management. Over ten years of experience in financial transactions, payment reconciliation, and compliance within banking and corporate environments. Skilled in researching payment discrepancies, preparing operational reports, and communicating effectively with internal teams and financial institutions. Proven ability to follow treasury procedures, maintain accuracy under pressure, and support daily treasury operations through collaboration and process improvement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Claims Administrator
Tower LTC Leasing & Rental
10.2022 - 10.2025
- - Conducted research on payment discrepancies and provide findings to management and business partners for resolution.
- Implemented improvements in claims processing procedures to enhance operational efficiency.
- - Utilized bank systems to access, review, and update financial transaction data.
- Processed and reviewed insurance claims efficiently for accuracy and compliance with regulatory standards.
- Processed and reviewed insurance claims for accuracy and compliance with company policies.
- Coordinated communication between clients, insurers, and internal departments to expedite claims resolution.
Account Manager / Financial Coordinator
Cambey & West Inc.
08.2019 - 10.2022
- - Managed and tracked client payment activities, ensuring compliance with treasury and accounting procedures.
- - Researched and resolved account discrepancies, coordinating with clients and banks to ensure issue resolution.
- - Prepared daily and monthly reconciliation reports for management review.
- - Assisted with process documentation and implemented efficiency improvements that reduced reporting errors.
- - Supported cash application, payment allocation, and operational data analysis.
Application Coordinator / Financial Operations Assistant
Better Homes & Gardens Rand Realty
07.2017 - 10.2018
- - Processed financial documentation related to real estate transactions and ensured timely disbursement of funds.
- - Monitored and updated transaction records in compliance with internal financial protocols.
- - Communicated with lenders, agents, and clients to verify payment status and resolve discrepancies.
- - Assisted management in preparing daily and monthly operational reports.
Bank Teller / Associate Banker
Chase Bank
10.2014 - 01.2016
- - Processed high-volume financial transactions including deposits, withdrawals, and electronic transfers while maintaining accuracy and compliance.
- - Researched and resolved customer transaction issues in coordination with internal banking teams.
- - Prepared end-of-day cash reports and balanced accounts in accordance with treasury protocols.
- - Delivered exceptional customer service and supported branch operations through attention to detail and accuracy.
Education
Master of Business Administration (MBA) -
St. Thomas Aquinas College
Sparkill, NY01.2018
Bachelor of Science - Finance
Rockland Community College
Suffern, NY01.2016
Associate Degree - Mathematics & Science
Rockland Community College
Suffern, NY01.2012
Skills
- Microsoft Excel (VLOOKUP, Pivot Tables), Banking Platforms, Pay Financial Reporting Tools, Microsoft Office Suite (Word, Outlook, PowerPoint)
- Microsoft office
- Claims processing
- Customer communication
- Problem-solving
- Teamwork
Affiliations
- Alpha Chi National College Honor Society
- Delta Mu Delta Business Honor Society
Certification
Bloomberg Certification 2014
Languages
English – Highly Proficient
French – Native
Haitian Creole – Native
Core Competencies
Electronic Payment Processing & Monitoring, Bank Reconciliations & Cash Flow Management, Transaction Research & Issue Resolution, Financial Data Analysis & Reporting, Treasury Systems & Banking Platforms, Compliance & Internal Controls, Cross-Functional Communication, Microsoft Excel, Word & Outlook, Documentation & Recordkeeping
Timeline
Claims Administrator
Tower LTC Leasing & Rental
10.2022 - 10.2025
Account Manager / Financial Coordinator
Cambey & West Inc.
08.2019 - 10.2022
Application Coordinator / Financial Operations Assistant
Better Homes & Gardens Rand Realty
07.2017 - 10.2018
Bank Teller / Associate Banker
Chase Bank
10.2014 - 01.2016
Bachelor of Science - Finance
Rockland Community College
Associate Degree - Mathematics & Science
Rockland Community College
Master of Business Administration (MBA) -
St. Thomas Aquinas College