Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexandra Vanderhyden

Portland,OR

Summary

Adept at enhancing operational efficiency and team performance. Passionate about employee career development and personal development to better themselves and team environment. Experienced in retail operations both front and back of house, with experience in New Store Opening trainings, any and all things retail!

Overview

10
10
years of professional experience

Work History

Inventory Logistics Manager

Powells Books
05.2024 - Current
  • Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
  • Directed shipping and receiving of wide range of products daily.
  • Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
  • Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
  • Improved inventory accuracy by developing and implementing enhanced control systems.
  • Developed strong relationships with vendors, leading to improved pricing and service levels.

Assistant Store Manager of Operations

Athleta
07.2023 - 01.2024
  • Collaborated with the Store Manager to develop strategic plans for sales growth and operational improvements.
  • Oversaw staff scheduling, ensuring adequate coverage during peak hours while minimizing labor costs.
  • Fostered a positive workplace culture by consistently demonstrating leadership qualities such as integrity, professionalism, and open communication.
  • Conducted regular audits on store procedures and performance, identifying areas for improvement and implementing corrective action plans.
  • Maintained visual merchandising standards throughout the store to create an appealing shopping environment for customers.
  • Monitored store KPIs regularly to track progress towards goals, adjusting strategies as needed to maximize results.
  • Logged operational documents, store-to-store transfers and shipment receipts as set forth in company policy.

Store Manager in Training

TravisMathew LLC
07.2021 - 03.2023
  • Improved store efficiency by streamlining inventory management and implementing effective merchandise organization strategies.
  • Collaborated with corporate office on promotions planning and execution to drive sales growth and exceed revenue targets.
  • Coordinated special events such as in-store promotions or community outreach programs to increase visibility within the local market area.
  • Assisted in the recruitment, hiring, and onboarding of new employees to build a strong, cohesive team prepared to excel at store objectives.
  • Regularly analyzed sales data to identify areas of opportunity for improvement in product offerings or operational efficiency adjustments.
  • Managed store financials, including budgeting, expense tracking, and accurate reporting to ensure profitability and sustainable growth.
  • Evaluated employee performance against established goals, providing coaching or corrective action as needed to support individual development plans.
  • Enhanced visual merchandising displays using creative design techniques that captured customer attention and showcased featured products.

Store Supervisor

SMCP
04.2021 - 07.2021
  • Opened inventory boxes and restocked shelves.
  • Opened and closed store 5 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
  • Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
  • Consistently exceeded individual sales goals while contributing to the overall success of the team.
  • Utilized expert product knowledge to assist customers in making informed purchasing decisions.

Assistant Store Manager

Pressed Juicery
10.2020 - 04.2021
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Personal Stylist

Ron Herman
07.2020 - 10.2020
  • Consulted with clients to determine style preferences and provide appropriate recommendations for new image.
  • Increased client retention rates by offering ongoing support and follow-up consultations to ensure continued wardrobe success.
  • Facilitated positive change in clients'' lives by helping them rediscover their personal style through thoughtful guidance and encouragement.
  • Maintained a high level of professionalism at all times, respecting client confidentiality and privacy while providing exceptional service.
  • Nurtured a creative environment during one-on-one sessions that encouraged open exploration of new styles tailored to each individual''s preferences.

Lead Cashier

Ulta Cosmetics
08.2019 - 06.2020
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Processed both cash and card purchases and returns.
  • Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.

Private Nanny

Self Employed Services
03.2018 - 08.2019
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.

Lingerie Specialist

Nordstrom
11.2017 - 03.2018
  • Maintained a visually appealing store environment through regular merchandise organization and attractive displays.
  • Participated in ongoing training sessions to stay current with industry trends, product features, and best practices for salesmanship.
  • Boosted sales revenue with effective cross-selling and upselling techniques, showcasing complementary products.
  • Enhanced customer satisfaction by providing personalized lingerie recommendations based on individual preferences and body types.
  • Assisted in inventory management, tracking stock levels and identifying opportunities for product replenishment to minimize out-of-stock situations.

Professional Stylist

Tory Burch
08.2016 - 11.2017
  • Enhanced client satisfaction by providing personalized styling advice and recommendations.
  • Achieved excellent client retention rates through building trust, delivering exceptional results, and consistently exceeding expectations.
  • Conducted detailed client consultations to assess needs, preferences, and expectations before beginning any service.
  • Stayed current on industry trends and techniques to ensure high-quality services for all clients.
  • Collaborated with other stylists to maintain a positive, cohesive work environment and share best practices.
  • Contributed ideas during creative meetings which led to innovative new styles being introduced at the salon.

Denim Specialist

Bloomingdales
08.2015 - 07.2016
  • Provided exceptional customer service by addressing concerns and offering tailored solutions for each individual''s needs.
  • Ensured seamless customer experiences by managing returns, exchanges, and alterations of denim items efficiently and professionally.
  • Enhanced customer satisfaction by providing personalized denim fittings and style recommendations.
  • Developed strong relationships with clients, fostering loyalty and repeat business within the denim department.
  • Enhanced efficiency in denim stock management by effectively utilizing store software systems and keeping a close eye on inventory levels.
  • Assisted in visual merchandising efforts for the denim section, creating eye-catching displays that attracted customer attention.

Accessories Sales Associate

Nordstrom Rack
09.2014 - 08.2015
  • Conducted regular store maintenance tasks, including cleaning, organizing, and restocking shelves for optimal presentation.
  • Supported visual merchandising efforts by arranging displays according to seasonal themes or promotions to capture customer interest.
  • Communicated effectively with fellow associates on sales goals, store initiatives, and relevant customer feedback for continued growth.
  • Fostered a positive shopping experience through engaging conversations about personal style choices aimed at building long-term loyalty.
  • Streamlined inventory management, ensuring timely replenishment of stock levels and accurate recordkeeping.

Education

Diploma -

Chaparral High School
Temecula, CA

Skills

  • Shipping and receiving
  • Operational management
  • Shipping and receiving operations
  • Team Management
  • Logistics Management
  • Work Delegation
  • Mentoring and training
  • Product Management
  • Inventory Management
  • Customer Service
  • Schedule Management
  • Customer Relationship Management
  • Staff Supervision
  • Staff Management
  • Workload Management

Timeline

Inventory Logistics Manager

Powells Books
05.2024 - Current

Assistant Store Manager of Operations

Athleta
07.2023 - 01.2024

Store Manager in Training

TravisMathew LLC
07.2021 - 03.2023

Store Supervisor

SMCP
04.2021 - 07.2021

Assistant Store Manager

Pressed Juicery
10.2020 - 04.2021

Personal Stylist

Ron Herman
07.2020 - 10.2020

Lead Cashier

Ulta Cosmetics
08.2019 - 06.2020

Private Nanny

Self Employed Services
03.2018 - 08.2019

Lingerie Specialist

Nordstrom
11.2017 - 03.2018

Professional Stylist

Tory Burch
08.2016 - 11.2017

Denim Specialist

Bloomingdales
08.2015 - 07.2016

Accessories Sales Associate

Nordstrom Rack
09.2014 - 08.2015

Diploma -

Chaparral High School

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Alexandra Vanderhyden