Alexandra Van Steenhuyse
Boca Raton,FL
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Server
El Segundo
Vail, CO
07.2023 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Cocktail Server
Chasing Rabbits
Vail, CO
12.2022 - 07.2024
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
- Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.
Server
Alpenrose
Vail, CO
06.2023 - 08.2023
- Cleaned tables and chairs to prepare dining area for next customers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Addressed complaints to kitchen staff and served replacement items.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Server
Vintage
Vail, CO
06.2022 - 08.2023
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Served food and beverages to patrons and immediately remedied issues with orders.
Sales Associate
Zema Lingerie
Vail, CO
08.2022 - 07.2023
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Obtained signatures for financial documents and internal and external invoices.
Education
Master of Arts - Philology
University of Oradea
06.2016
Skills
- Positive and Professional
- Cleaning and Sanitation
- High-Volume Dining
- Food Station Setup
- Sales and Marketing
- Menu Memorization
- Payment Processing
- Guest Seating
- Strong Work Ethic
- Cash Handling
- Guest Engagement
- Professional Appearance
Languages
English
Full Professional
Spanish
Full Professional
Italian
Limited Working
Romanian
Native or Bilingual
Timeline
Server
El Segundo
07.2023 - 07.2024
Server
Alpenrose
06.2023 - 08.2023
Cocktail Server
Chasing Rabbits
12.2022 - 07.2024
Sales Associate
Zema Lingerie
08.2022 - 07.2023
Server
Vintage
06.2022 - 08.2023
Master of Arts - Philology
University of Oradea