Alexandra Vazquez
Vero Beach,FL
Summary
High-energy and skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server /Restaurant Hostess
Acts Retirement-Life Communities
Vero Beach, FL
10.2021 - Current
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Accurately recorded orders on cash register and point-of-sale system.
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Sales Associate
Journeys Shoes
Melbourne, FL
09.2020 - 08.2021
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Tracked sales performance metrics to identify trends in the market place.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
Education
Associate of Arts - Criminal Justice
Indian River State College
Ft. Pierce, FL05-2025
High School Diploma -
Sebastian River High School
Sebastian, FL05-2020
Skills
- Menu Memorization
- Food Handling
- Point Of Sale (Pos) System Operations
- Dining Room Services Coordination
- Reservation Documentation
- High-Volume Dining
- Liquor, Wine, And Food Service
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
- Serve safe
References
References available upon request.
Timeline
Server /Restaurant Hostess
Acts Retirement-Life Communities
10.2021 - Current
Sales Associate
Journeys Shoes
09.2020 - 08.2021
Associate of Arts - Criminal Justice
Indian River State College
High School Diploma -
Sebastian River High School