Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Leadership And Professional Development
Timeline
Generic

Alexandra Vidali

San Diego,CA

Summary

Diligent account manager with expertise in managing client relationships and ensuring utmost satisfaction. Solid background in driving revenue growth through strategic account management and cross-functional collaboration. Analyze client needs to deliver tailored solutions that enhance client retention and overall business outcomes. Proven track record of providing exceptional service and exceeding expectations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Account Manager

Southland Technology
01.2024 - Current
  • Increased client satisfaction by cultivating strong relationships and understanding client needs.
  • Generated 5.4 Million in Revenue.
  • Facilitated contract negotiations with manufacturers and clients, securing favorable terms for both parties.
  • Independently oversaw all Quality and FAR/DFAR requirements for federal and government clients. Increasing our Supplier Performance report to 96%.
  • Utilized a variety of contract vehicles based on client need including CMAS, GSA, CUPPCA and EA's
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Streamlined internal processes for better efficiency in account management.
  • Facilitated client meetings to gather feedback and adjust strategies accordingly, ensuring alignment with client objectives.
  • Drove revenue growth by identifying new business opportunities within existing accounts.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Selected correct products based on customer needs, product specifications and applicable regulations.

Account Executive

WESCO
10.2021 - 09.2023
  • Generated over 2.6M from both net new and existing clients
  • Communicated effectively with partner channels and international teams to close business globally
  • Negotiated contracts with clients to ensure profitable outcomes for the company.
  • Support pre-sales, engineering, project management and post sales teams to identify gaps within project milestones
  • Worked with subcontractors and project management to develop strategic goals and evaluate long term projects
  • Effectively manage my pipeline and stayed organized within the sales process
  • Communicated company values effectively and generated new opportunities in AV, IT, Networking and DCIS
  • Escalate high risk opportunities to management early and advocate for my customers to develop long lasting relationships.

Inside Sales Representative

Rahi Systems
11.2020 - 10.2021
  • Managed approximately 30 incoming calls, emails and inbound requests per day from customers.
  • Negotiated prices, terms of sale and service agreement to close transactions.
  • Generated quotes and configured Managed service proposals to present to executive clients.
  • Collaborated with other departments to ensure successful implementation of sales initiatives.
  • Established relationships with key decision makers at target companies.
  • Monitored competitor activities and recommended changes accordingly.
  • Initiated sales correspondence, preparing and presenting professional bids to customers.
  • Advocate for customers needs and resolve issues independently
  • Resolved issues quickly and independently.

Business Development Representative

Rahi Systems
01.2020 - 11.2020
  • Helped convert $624,000 in net new revenue.
  • Generated 1.6M net new pipeline quarterly.
  • Booked 60+ meetings quarterly and drove attendance to partner events.
  • Conducted outreach activities, such as cold calling, emailing and attending networking events.
  • Researched industry news, trends and developments related to our products.
  • Followed up with leads and conducted introduction calls with new prospects.
  • Collaborated with sales team members to develop strategies for targeting new prospects.
  • Attended trade shows, conferences, meetings and other industry events.

Education

Some College (No Degree) -

University of Texas At El Paso

MSA - Concentration in Organizational Management -

University of Texas At El Paso
12.2020

Bachelor of Arts - Corporate Communications -

University of Texas At El Paso
05.2018

Skills

  • Data Analysis
  • Government Quality FARS/DFAR
  • Contract Negotiation
  • Pipeline Oversight
  • Customer Engagement
  • Revenue Optimization
  • Strategic Business Development
  • Performance Reporting
  • Exceeded Sales Goals
  • Operational Management
  • Proficient Interpersonal Skills
  • Negotiation Skills
  • Client Relationship Management
  • Supplier Relationship Management
  • Financial Analysis
  • Client Campaigns & Lead Generation
  • Cross-Functional Collaboration
  • Onboarding and Orientation
  • Procurement Strategy
  • Corporate Partnerships
  • High-Pressure Environments
  • Strategic Partnerships
  • Conflict Resolution
  • Business and Operations Management

Accomplishments

    Cisco (Introduction to Sales 700-150)

    Rubric (Sales Accreditation - RSP)

    VAST Data (All Flash Solution 2023)

    Nutanix (NSCR-1)

    Nutanix (NCSR-2)

    AWS Amazon Connect

    Cloudflare (Sales professional)

    Arista Sales (Data Center)

    VMware (VSP - HCI Hyper Converged Infrastructure)

    NetApp (NS0-051 NASP Sales Accreditation)

    Hubspot (Sales Software)

    HubSpot ( Frictionless Sales)

Certification

  • Cisco (Introduction to Sales 700-150 2022)
  • Rubric (Sales Accreditation - RSP 2022)
  • VAST Data (All Flash Solution 2022)
  • Nutanix (NSCR-1 2021)
  • Nutanix (NCSR-2 2021)
  • AWS Amazon Connect (Business 2021)
  • Cloudflare (Sales professional2021)
  • Arista Sales (Data Center 2021)
  • VMware (VSP - HCI Hyper Converged Infrastructure 2021)
  • NetApp (NS0-051 NASP Sales Accreditation 2021)
  • Hubspot (Sales Software 2021)
  • HubSpot ( Frictionless Sales 2021)

Leadership And Professional Development

NCAA Indoor Division I Volleyball Student Athlete (August 2015 – May 2019)

Timeline

Account Manager

Southland Technology
01.2024 - Current

Account Executive

WESCO
10.2021 - 09.2023

Inside Sales Representative

Rahi Systems
11.2020 - 10.2021

Business Development Representative

Rahi Systems
01.2020 - 11.2020

Some College (No Degree) -

University of Texas At El Paso

MSA - Concentration in Organizational Management -

University of Texas At El Paso

Bachelor of Arts - Corporate Communications -

University of Texas At El Paso

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Alexandra Vidali