Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexandra Viera

Houston,TX

Summary

Patient Care Coordinator motivated to work with patients, families, and the care team. Dedicated to providing support for patients in need of reliable information regarding insurance coverage, finance options, and documentation requirements. Well-versed in scheduling and identifying client needs to improve overall service.

Overview

7
7
years of professional experience

Work History

Patient Coordinator

Prime Endodontics
Houston, TX
03.2025 - Current
  • Managed incoming calls from patients, providers, and insurance companies with professionalism.
  • Processed referrals from primary care providers for timely specialist consultations.
  • Resolved complex customer service issues to improve overall patient and family experiences.
  • Generated monthly productivity reports to monitor provider performance within practice.

Flight Attendant

SkyWest Airlines
Salt Lake City, UT
01.2023 - 05.2025
  • Performed pre-flight checks on the aircraft's interior components, such as exit doors and lavatories, to ensure they were clean and safe for passengers.
  • Provided safety instructions to passengers prior to takeoff and landing.
  • Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
  • Adhered to company policies regarding security measures and protocol at all times.

Patient Coordinator

Red Bird Dental
Houston, TX
11.2020 - 03.2025
  • Greet guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Verify patients' insurance coverage. File and track insurance claims to ensure payment for medical
    treatment.
  • Establish and maintain effective communication with physicians, staff, patients and family members to
    promote high quality patient care.
  • Answer multi-line phone system to respond to inquiries and schedule patients accordingly.
  • Maintain accounts in balance, and conduct daily reports to verify totals.

Assistant Store Manager

Lids Locker Room
Houston, TX
09.2018 - 10.2020
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Collaborated with the store manager to develop successful strategies for achieving sales and profit goals.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

High School Diploma -

Chester W. Nimitz High School
Houston, TX
2018

Some College (No Degree) -

Lone Star College System
Houston, TX

Skills

  • Fluent in English and Spanish
  • Quick learner
  • Effective communication
  • Client-focused approach
  • Inquiry resolution
  • Time management

Timeline

Patient Coordinator

Prime Endodontics
03.2025 - Current

Flight Attendant

SkyWest Airlines
01.2023 - 05.2025

Patient Coordinator

Red Bird Dental
11.2020 - 03.2025

Assistant Store Manager

Lids Locker Room
09.2018 - 10.2020

High School Diploma -

Chester W. Nimitz High School

Some College (No Degree) -

Lone Star College System

Similar Profiles

CREATE PROFILE